We are first timers, so we were a bit apprehensive. However we thought ship was excellent esp. staff, service, food, and most of all the classical quintet in the Lincoln Center. Other plus points were the gym, quiet areas around ship, state of decor. The food and service in the MDR were top notch , including afternoon tea every day. The cabin service was very good, prompt and polite. A few negatives such as the show on the main stage which wasn't great, the rangers talks, the kitchen tour ( which was a very short walk through and a few words from the head chef). Overall the experience exceeded our expectations and we would recommend this ship. Although having said that we are first timers so we have no other cruise ships to compare this one with.
We had room no. 5189 verandah deck at rear of ship and we were very happy with it .
Very good , no complaints. Excellent cabin service