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MSC Armonia Review

4.0 / 5.0
Editor Rating
379 reviews
7 Awards

Staffing poor, British get bad service

Review for MSC Armonia to Cuba
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Sue m potts
10+ Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2018
Cabin: Oceanview Stateroom

Thought it would be wonderful experience Havana is a fabulous place to visit felt very safe but msc cruises are sadly lacking in service and attitude of staff is quite appalling compared to other cruise lines. If you have a problem they just don,t care toilet not working in cabin took 2 days to fix ,no help if you fall ill at airport beware you will be on your own to fend for yourself and organise your own hospital and transport. Entertainment lacking on this ship no variance for a back to back cruise.when I co mplained I was basically called a liar and the inference was pan European enjoyed themselves it’s because British expectations are higher .we were on 9.00pm second sitting and always the last table to be served sometimes still eating at 11.30pm at night certainly not a good experience given there was a84year old gentleman on our table not good to eat so late,even he succumbed to bout of illness after mussels,no this is not the case we paid over £3200 for this cruise and thought it should have been as good as other cruiselines,but alas it was not to be, never use this line again

Cabin Review

Oceanview Stateroom

Cabin O2

Very noisy cabin next to outer door which was slammed most times of the day faulty toilet for 2days not what you need when you have chronic diarohea

5 Helpful Votes

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