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Celebrity Silhouette Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
1,939 Reviews

Celebrity Disappoints

Celebrity Silhouette Cruise Review by KS Dorset

6 people found this helpful
Trip Details
  • Sail Date: Jun 2018
  • Destination: the Baltic Sea
  • Cabin Type: Concierge Class 1

My wife and I picked this cruise to go to St Petersburg, like many others on the cruise. Unfortunately the St Petersburg visit was cancelled as the Captain proclaimed that the winds were too high for a large ship. This surprised me. I am a former Royal Navy ship captain and to my trained eye the wind was only about 20 knots with gusts up to about 35 knots. If this is sufficient to stop a large ship entering St Petersburg then there should be a clear warning at the time of booking that Solstice class ships are wind limited for entering St Petersburg. All other cruise ships that were visiting at the same time successfully managed to enter the port.

The cancellation of the St Petersburg visit meant that the ship spent 7 of the 13 days of the cruise at sea! Far too many. Celebrity offered the passengers no compensation and did not offer to help with any out of pocket expenses that passengers incurred as a result of the change.

Itinerary apart, the ship generally delivered. Strengths were comfortable cabins, excellent shows/entertainment, excellent but expensive speciality restaurants, good cafeteria, and first class service from the staff.

Weaknesses were poor (pre prepared) food in the main dining room, constant sales pressure, a poor 'guest speaker' who had very limited knowledge of the subjects he lectured on, and a. complete lack of empathy from Celebrity on the impact of the itinerary change.

KS Dorset's Full Rating Summary
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Cabin Review

Concierge Class 1
Cabin C1 1219

The cabin was comfortable but would really benefit from a little extra width. Bottom bed sheets was too small for the odd shaped bed and constantly came untucked.

Shower head is fixed which makes it difficult to shower without getting wet hair.

Concierge Class perks are a bit meaningless but the concierge cabins on Deck 10 are in a good position. Very quiet and near the library.

Port & Shore Excursion Reviews

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KS Dorset
1 Reviews Written
6 Helpful Votes
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