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Have sailed on silversea before and was very pleased with the experience so didn’t think twice before booking another cruise with them .We chose this cruise because of itinerary-specifically the overnight in Sorrento. Embarkation process was smooth and quick. Our veranda suite was wonderful. Nice large space. Only downside was that there was only one outlet that could handle our U.S. plugs. We also had an incident one afternoon where our smoke detector alarm kept to going on. We called for service 5 times and kept being told it was because of steam from our shower-which we hadn’t used or from leaving balcony door open-which we hadn’t done either. Their response was very condescending and inadequate. The self service laundry room was a disaster. There were only 3 machines and dryers and some of them were not working. Our butler, Illuminada, was fabulous and kept out cabin well stocked at all times. She was available whenever we needed her and so very helpful. Lunch at the pool grill was very limited and quality was not great. Ordered a Reuben sandwich which came without the meat on it. Burger platters were supposed to come with onion rings but never did. Aside from these small inconsistencies everything was fine. Other restaurants were good. Not exceptional or memorable but more than adequate. Service at all restaurants, pool and bars was wonderful. We were disappointed that our overnight in Sorrento was cancelled due to rough seas and we were diverted to Naples instead but understand that was a safety issue and unavoidable. Although on the whole this was a nice cruise it definitely is not worth the price we paid for it and we will most likely not book silversea in the near future. Have recently traveled on Azamara and found it to be a better experience with more attention to detail, better restaurants and overall a more upscale trip.

Good not great

Silver Whisper Cruise Review by easterbrook51

2 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Mediterranean
  • Cabin Type: Veranda Suite
Have sailed on silversea before and was very pleased with the experience so didn’t think twice before booking another cruise with them .We chose this cruise because of itinerary-specifically the overnight in Sorrento.

Embarkation process was smooth and quick. Our veranda suite was wonderful. Nice large space. Only downside was that there was only one outlet that could handle our U.S. plugs. We also had an incident one afternoon where our smoke detector alarm kept to going on. We called for service 5 times and kept being told it was because of steam from our shower-which we hadn’t used or from leaving balcony door open-which we hadn’t done either. Their response was very condescending and inadequate. The self service laundry room was a disaster. There were only 3 machines and dryers and some of them were not working.

Our butler, Illuminada, was fabulous and kept out cabin well stocked at all times. She was available whenever we needed her and so very helpful.

Lunch at the pool grill was very limited and quality was not great. Ordered a Reuben sandwich which came without the meat on it. Burger platters were supposed to come with onion rings but never did. Aside from these small inconsistencies everything was fine. Other restaurants were good. Not exceptional or memorable but more than adequate. Service at all restaurants, pool and bars was wonderful.

We were disappointed that our overnight in Sorrento was cancelled due to rough seas and we were diverted to Naples instead but understand that was a safety issue and unavoidable.

Although on the whole this was a nice cruise it definitely is not worth the price we paid for it and we will most likely not book silversea in the near future. Have recently traveled on Azamara and found it to be a better experience with more attention to detail, better restaurants and overall a more upscale trip.
easterbrook51’s Full Rating Summary
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