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We choose this cruise because the route from Venice to Rome covered so many areas that we wished to visit. Having been spoiled by a couple of Viking cruises this one didn't measure up in some regards. Much of the food in the buffet was not hot enough and we quickly adopted the formal dining room. The educational lectures were well done and much enjoyed, we not not so keen on the entertainment. The shore excursions were very good but some of the local tour guides were much better than others. Can't believe the number of times we went back to the desk to have our card keys replaced. They cheerfully replaced and reprogrammed new cards but fixing the problem would have been better. Our final day was not a happy ending. We did the Ostia Antica tour in the morning and the Vatican tour in the afternoon. Between tours some of our people were dropped off at Rome hotels with their luggage and picked up again on the second circuit of the route. Some of us were kept on the bus without access to toilets, water, lunch etc. I mentioned this to the company and the response or waffle made it worse. "We should have asked to get off at one of the hotels." (We spoke to our guide, it wasn't possible.) "It was an external tour, we can not be responsible." (We paid Voyages to Antiquity and they arranged it.) I would recommend this company with a bunch of provisos.

Very good cruise with some issues.

Aegean Odyssey Cruise Review by Stormy987

15 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Italy
We choose this cruise because the route from Venice to Rome covered so many areas that we wished to visit. Having been spoiled by a couple of Viking cruises this one didn't measure up in some regards.

Much of the food in the buffet was not hot enough and we quickly adopted the formal dining room.

The educational lectures were well done and much enjoyed, we not not so keen on the entertainment.

The shore excursions were very good but some of the local tour guides were much better than others.

Can't believe the number of times we went back to the desk to have our card keys replaced. They cheerfully replaced and reprogrammed new cards but fixing the problem would have been better.

Our final day was not a happy ending. We did the Ostia Antica tour in the morning and the Vatican tour in the afternoon. Between tours some of our people were dropped off at Rome hotels with their luggage and picked up again on the second circuit of the route. Some of us were kept on the bus without access to toilets, water, lunch etc.

I mentioned this to the company and the response or waffle made it worse.

"We should have asked to get off at one of the hotels." (We spoke to our guide, it wasn't possible.)

"It was an external tour, we can not be responsible." (We paid Voyages to Antiquity and they arranged it.)

I would recommend this company with a bunch of provisos.
MDaniels, Customer Services has responded
Thank you for your review and for providing such valuable feedback. Whether good or bad, it’s of immense importance to us. We can assure you that your comments have been noted and action will be taken to try to ensure any negative issues you raised are rectified if and where possible. We acknowledge that arrangements in Rome were not all they could have been – that is not representative of the normal service we offer and we can only apologise to you and to all our customers for any inconvenience caused. However, we are delighted that you enjoyed so many aspects of your cruise and we hope very much that we’ll have the opportunity to welcome you back on board the Aegean Odyssey very soon.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
Stormy987’s Full Rating Summary
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Cabin Review

Cabin
Cabin was spartan with very thin walls. I could hear the couple next door talking and on the other side we could hear every word from the television. Not that our neighbours were making excessive noise.