As a couple we have been on MSC Divina and Preziosa on Western Mediterranean. We expected similar experience on Sinfonia; however, it was not the case at all.
1) Embarkation was extremely tiring in Venice. Very slow check in the heat resulted in one passenger to be taken to hospital. We checked in at 12:30; our bags showed up at 18:40 after complaining. Most bars on board were closed even though there were no place passengers could go for a while. Those that were open were under-staffed.
2) Bar staff were overall under staffed and rude when you wanted to get drinks. Mixed drinks like Mojito were terrible.
Cabin was generally spacious, there was a third bed which we dis not use. TV was small but not we did not watch TV anyways.
Urbino was good but the lunch wasn’t even worth $3. Pasta in plastic cups. The tour guide was actually good but we did not have 1 minute to apare for souvenirs
We were glad we dis not take an excursion here, you can easily walk to good locations