Silverwind cruise

1. The food was generally not of the quality expected. Bread was consistently poor quality and at times was stale. We would actually buy our own bread at bakeries at the ports of call and bring it for breakfast. The selections of wines at dinner was generally mediocre. It seems that considering the quality of food available at the various ports of call that the food and wine could have more closely resembled what was available on shore.

2. Schedule of surface transport including shuttles and tenders was generally inconvenient and showed little consideration for the passengers. For instance in Honfleur although the ship disembarked at 10 PM, the shuttle stopped at 5 PM.

It was extremely difficult to obtain a taxi at this port and there was no effort by the ship's staff to help with arranging transport back to the ship after the last shuttle. This was a similar problem in Bordeaux on the evening of disembarkation; and in Saint-Malo and in La Rochelle.

3. Laundry facilities were inadequate for the number passengers. In addition locking the laundry room at 10 PM and not opening it until 8 AM was extremely inconvenient.

4. The wireless quality was poor and intermittent. Purchasing the premium Wi-Fi was no better than standard.

5. This service provided by the shore concierge for independent activities was not very helpful. We expected that this service would be equivalent to that provided at a five-star hotel.

6. The excursion for dinner at Château Smith Haut Lafitte was disappointing. The food was not good. Neither of us could take more than a few bites of the veal. It was dry and tough to chew. For such an expensive outing we had expected an excellent meal and a better experience.

7. Extreme temperature fluctuations in our shower were uncomfortable and potentially dangerous with surges of hot water.

The cabin and the veranda were very nice.