Celebrity Summit Cruise Review by Ginger001
- Sail Date: June 2018
- Destination: Bermuda
- Cabin Type: Inside Stateroom 12
inadequate slow tendering at New Port..not enough boats used. People were enraged as they were missing pre booked private excursions. Excuses were made about speed restrictions in the harbour as if this was something new ! More imagination required for excuses.by request.
The food experience was excellent, maybe because we had just finished an MSC Sinfonia Africa cruise which was just terrible so the comparison restored my faith in cruise holidays.
We did ask for a large shared table as we think engaging with other cruisers is part of the experience but the first night we were stuck on a table for 2 in a corner with nobody at all even beside us. Not good.
We were moved to a large table. This turned out to be unoccupied with occasional transient diners joining us some nights. This was a disappointment. If you are going to be on your own it's better on a table for 2 than on a 'losers table'
The on-board newspapers only arrived at 1000..a bit late.
Celebrity prides itself on its wine list but at what a price ! Some average economic 'house wines' would suit the 'average' cruiser better and possibly create sales as we didn't buy any dinner wine at all at such a huge markup.
The $15+ charge for an in-cabin movie is a rip off.
Since our last Celebrity cruise the service charge has gone up from 15% to 18%, that's a 20%increase.
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Unfortunately we couldn't sleep because of a regular repeating starting and stopping of a nearby motor, possibly a fan or a/c component. The ambient noise for this inside cabin in the bowels of the ship (deck 2) was similar to flying in a modern aircraft, you quickly get used to it but the repetitive startup and stopping noises meant you get wakened up each time just as you are nodding off. (torture !) We did get moved to another similar cabin which was ok but the inconvenience of unpacking, storing your stuff, repacking , moving stuff was a real pain. The fiddly clothes hangers (no hooks) don't make it any easier.
Between sleeplesness and packing / moving we ruined almost a full day of the cruise, not getting settled in the new cabin until 1800 next evening.
My real annoyance is that Celebrity accepts this is a problem cabin but still stuck us in it when the ship wasn't even full. No excuse for using 'least desirable cabins ' when there are alternatives. The officious manner of the Front Desk Manager and the half hearted gesture of a complimentary meal with so many restrictions and limitations, phone calls made at table by waiters to check our entitlement, embarassment in front of other guests etc made their effort counter productive. A lot to learn, unfortunately.