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Viking Emerald Review

4.0 / 5.0
Editor Rating
295 reviews

A rather down market experience

Review for Viking Emerald to Asia River
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10+ Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2018

Viking has a great reputation and we expected a great cruise on a luxurious ship. it began with a compulsory stay in a business type hotel in Beijing nowhere near anything important. We wished to stay in another hotel but were told that, if we did not turn up and stay in the selected hotel, we would be considered as no shows. in fact, the pre-cruise experience dealing with the US office was horrible. for no apparent reason, tours organised in Beijing had to commence at ridiculously early hours. We declined them all.

On board: my wife's request for vegetarian food was not transmitted to the ship. in spite of that, the dining room staff tried very hard to please her. But the only award that could be given for the dining experience was for the fastest plate snatching i have ever come across. The dining staff were generally very poorly trained. The "gym" was very worn and rather.grubby with a view onto the back of the lit ship's name both filthy and frighteningly wired, some of the wires quire bare. China tea is spectacular but, in the dining room, only cheap tea bags were available. The TV remote control had been replaced with a very limited controller which had no ability to change the format: watching TV was an absurd occupation with everything distorted. Cleaning of our cabin was poor. Empty cups were not removed and the wc got grubbier each day.. The captain's uniform summed up the ship's standards. it looked like his non seamstress mother or wife had made it. our visit to the bridge was like visiting a large, stale ashtray. Viking should stop selling this cruise. Carnival Cruises has more style and quality at far lower prices.

Cabin Review

Cabin Best suite

The cabin felt like it was designed in the 60s.

4 Helpful Votes

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