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After a fabulous river cruise last year with Viking, we had high hopes, especially the Danube and Vienna. Half-way into the cruise, after going through dozens of locks in Germany with the sundeck closed and boring shore excursions, we were told a barge had blocked the Danube just before Passau. We docked Next to a sheep pasture and lock Sun. to Wed. Several key excursions were cancelled. Other ships moved passengers around the blockage but not the Bragi. All the passengers had to leave the ship and bus to Budapest. The top deck & the lower deck passengers were separated, sticking 2/3s of us in an airport hotel far from Vienna. Two days there became 1/2. Meals were in bad restaurants. Worst, Vikings’ story about what happened was contradicted by what we saw when we got to Budapest. Somehow the Bragi found another load of passengers to bring to Budapest.

Viking Bus tour of the Danube

Viking Bragi Cruise Review by EL1

Trip Details
  • Sail Date: June 2018
  • Destination: Europe River
  • Cabin Type: Veranda Stateroom
After a fabulous river cruise last year with Viking, we had high hopes, especially the Danube and Vienna.

Half-way into the cruise, after going through dozens of locks in Germany with the sundeck closed and boring shore excursions, we were told a barge had blocked the Danube just before Passau. We docked Next to a sheep pasture and lock Sun. to Wed. Several key excursions were cancelled. Other ships moved passengers around the blockage but not the Bragi. All the passengers had to leave the ship and bus to Budapest. The top deck & the lower deck passengers were separated, sticking 2/3s of us in an airport hotel far from Vienna. Two days there became 1/2. Meals were in bad restaurants. Worst, Vikings’ story about what happened was contradicted by what we saw when we got to Budapest. Somehow the Bragi found another load of passengers to bring to Budapest.
Viking Cruises, Community Team has responded
We appreciate the opportunity to respond to your review, EL1, and are sorry to learn of your displeasure with your recent Viking journey. We hear your disappointment with the unplanned busing due to the blockage on the Danube, as well as the accommodations that followed, and assure you that all of your feedback has been documented for review by management. EL1, if you haven’t connected with us already, we would welcome the chance to discuss your concerns in more detail at TellUs@vikingcruises.com. We hope to hear from you, and wish you a pleasant day.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
EL1’s Full Rating Summary
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Cabin Review

Veranda Stateroom
Cabin B
It’s hard to give a review of the cruise when half of it was as promised and half was a bus trip with bad food, an airport hotel and zero entertainment. It wa pretty much controlled chaos. Disabled people had a particularly hard time, with no place to rest.
Middle Deck Balcony Cabins