This cruise and the two following cruises on June 1 and June 6 were booked as an offering by Cruise 1st on a back to back basis, AND SHOULD NEVER HAVE BEEN OFFERED TO UK CUSTOMERS. The whole ship, including the food, and entertainment, was designed and set up to cater for Chinese and other Asian guests, NOT US. SIMPLY NOT UP TO STANDARD AND VERY VERY DISAPPOINTING. Noise level on board and in the Windjammer totally unacceptable from the 4000 Chinese guests. We only found out about an english menu being available at HongKong airport on the way home from other miserable UK guests who, like us had to wait for 11 hours minimum to get the flight home. This menu was never offered to us in any of the 4 restaurants and consequently we did not know of its existence. I managed to get a ships wheel chair for my partner who has limited mobility but when we got back to HongKong at the end of the first leg we were refused permission to take it off the ship to re-board in Shenzhen. THREFORE WE REFUSED TO GET OFF. So we stayed on whilst the ship was moved along with another couple. We did not need our Chinese visas at all AND ALL THE BRITISH GUESTS WHO HAD THE TRAUMA OF GETTING OFF AND ON COULD ALL HAVE STAYED ON BOARD AND NOT BE DISTURBED. SOME EVEN HAD TO CHANGE CABIN. We all had to attend three safety assemblies conducted in Chinese, get three boarding passes, and register our credit cards three times, ALL TOTALLY UNNECESSARY WITH GOOD ORGANISATION AND WE SHOULD NOT HAVE BEEN DISTURBED IN THIS WAY. . The trips off the ship were badly over-priced and I really object to paying USD 14.15 for a single glass of red wine. When we got to Okinawa for an overnight stay on-board the shuttle bus from the ship into the city centre was only advised as running on the evening of arrival AND NO MENTION OF THE NEXT DAY. This would have meant getting off the ship close to darkness. I managed to find out that this was not true and that the shuttle was running the next day and changed my tickets. SOME OF YOUR UK CUSTOMERS WERE REFUSED THIS CHANGE WHEN THEY ASKED TO DO SO. The two theatre performances that we attended were so poor that we walked out both times and never came back. Typical example of the poor food is that when a roast joint was made available there was only gravy, mint jelly and mashed potato available to have with it. No roast potatoes yorkshires, and cooked vegetables, ABSOLUTELY NOTHING. Most days any chips on offer were stone cold in seconds, and of the type offered by Macdonalds, SIMPLY NOT ACCEPTABLE.
Very good indeed
overpriced. Nothing suitable for a passenger with limited mobility at any of the ports and just used the shuttle buses when available