We were asked by 3 other couples to go on this cruise. It has been on our bucket list. We all were celebrating anniversaries. For first vacation in 15 years and first cruise ever, it was a great time. There was a flu outbreak on this cruise and two of our party were sick for two days. I hear there is always a flu outbreak on this particular cruise. So having to wash hands constantly and not being able to serve ourselves in food lines was a pain. But the crew sure did a great job of trying to keep this flu underwraps. Hats off to them for that. Food was good. Food at the round table was really good. Our two waiters were fantastic. Very prompt. Ship very clean. Entertainment had a bit too much music and not enough other type entertainment. Shops were good but thought it unnecessary to have beauty products as shops on ship. Wish it had more casual shops to look at.
Major issue with the front desk personnel!! We did not receive the same pieces of mail at our cabin door as our other couples we traveled with. Things missing pertained to our disembarkment at Vancouver. We went two days before cruise to end and took our disembarkment card down to have the front desk check that is was correct and to tell the we did not receive the two letters that the others received. Also our luggage tags were different color than our companions. The woman at front desk said the card was correct and kept it!!! Then a man went in back to check on the letters, he came back and said he did not know what we were talking about, not to worry. Luggage tag meant we were on different busses, no big deal we would end up together. None of this held true. We needed the disembarkment card to get back into the US, needed letters to show also. After much aggravation and form filling out, we almost missed our flight home. Front desk of Star Princess need to get on same page about what they are tell guests. Very aggravated and disappointed by this!
Room was perfect. Could not complain about nothing there.