• TRAVEL NOTICE: Learn more about COVID-19
  • Write a Review
  • Boards
  • Log In
  • Find a Cruise
  • Deals
  • Excursions
  • More

Seabourn Ovation Review

4.5 / 5.0
Editor Rating
51 reviews
1 Award

New Ship, Nice Appointments, Understaffed

Review for Seabourn Ovation to the Baltic Sea
User Avatar
cajungene
6-10 Cruises • Age 70s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Jun 2018
Cabin: Veranda Suite

This is our 4th Seabourn Cruise and I have noticed as the ships get bigger the service get skimpier. On this cruise this was especially true in the dining areas (The Restaurant, Colonnade and the Observation Lounge at Tea). The staff is as friendly as ever, but there are not enough of them. They are trying hard, but rushing around and making mistakes. This leads to frustration on the part of the staff and the customers. It should not take 20 minutes to get coffee in the morning nor 25 mins to get the wrong desert order at dinner.

The other downer was some of the port of call selections. We made a stop in Szczecin. Poland which sort of reminded me of Cleveland, Ohio back in the 70's before it's renaissance. We also docked at Saaremaa, Estonia and the dock was a 45 min drive to nearest small town in the middle of nowhere. Missed a port call at Visby, Sweden, because it was too windy to dock. (However, I think that was a good safety call). We also had a horrible tour guide when we stopped at Nekso, Denmark. (Tour was rushed at 4-5 sites and would have been much better to go more in depth at just 2 or 3)

On the positive side, the staff on Seabourn are great and try hard, the entertainment very good and the food is wonderful. We ate twice at the Thomas Keller venue and the service and food were outstanding. No complaints about the food in the Colonnade, Patio Grill or the Resturant, just the service levels.

Cabin Review

Veranda Suite

Cabin V6

Good cabin in the normal Seabourn Configuration. Like the fact that they have two sinks, a tub and a shower. Plenty of storage space in the closet as well as the cabinets in the room.

Port Reviews

Klaipeda

Village Life tour was great. It is a people to people experience and was informative and fun. Also got a chance to have fun in shopping in the city square and sample some of the delicious local dumplings as great local beer. Lots to see in this town and very inexpensive.

Visby

Port call cancelled, because it was too windy to dock

Hamburg

Did some touring on our own. Harbor tour and the Hop-on-Hop-Off bus are a great way to see the city

11 Helpful Votes

Find a Seabourn Ovation Cruise from $3,839

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.