Viking Tor Cruise Review by RWELTON
- Sail Date: April 2018
- Destination: Europe River
- Cabin Type: French Balcony Superior
Everything we heard about Viking was true and even BETTER!. We have been fortunate to travel extensively in our lives and our expectations were SURPASSED in every category. It started when we received our personalized printed itinerary, long before the trip began..
Every step of the way, our complete satisfaction was the goal of all Viking reps. We spent 2 extra days in Budapest prior to embarkation and loved it.
We were met at the airport (all airline accommodations were handled by Viking and were superb) by Viking staff and then delivered to new Viking staff in our 5 star hotel across the street from the Danube. Even our mini-excursions in Budapest prior to sailing were handled by Viking and were excellent.
The ship was beautiful and 1st class in every way. Be warned, this is not a cruise for those on a diet...the food was outstanding and endless. We had the opportunity to meet wonderful new friends at every dining opportunity and share our travel stories and our appreciation for the quality of the Viking Cruise Experience.
There were lots of educational talks and meet and greets on board with captain and cruise director in addition to the complementary site seeing tours at EVERY port. Always clearly spoken tour guides that made each stop along the Danube come alive.
I was in the customer service industry for 50 years before retiring and have to complement Viking for the genuine commitment to outstanding customer service at every conceiveable opportunity throughout the entire experience.
We are definitely spoiled and look forward to our next Viking experience.
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