I have been on many cruises, mostly NCL, and with NCL I was also very satisfied, until now.
The food quality was average at best. Not even some of the specialty restaurants were of the past higher quality.
Except for some of the lounge entertainment, the rest of the entertainment would not have made the cut on America Gots Talent.
4 people booked in a room clearly only meant for 3 people.
Eventually we did get an additional cabin to remedy two of the occupants, both in their 70’s, from having to crawl into their bed because the forth so called bed was in between.