Sirena Review

4.5 / 5.0
287 reviews

Do NOT rent Owners Suite #7114 on Sirena

Review for Cuba Cruise on Sirena
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stephney1234
10+ Cruises • Age 60s

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Sail Date: Jun 2018
Cabin: Owner's Suite

Decided to take a cruise on Oceania Sirena due to the itinerary to Cuba. It was suppose to make three stops but due to water conditions one stop was removed. We were celebrating our 30th wedding anniversary and wanted to have a nice room - rented Owners suite #7114 and #7117 for my daughter. Our room was a great size, but on most nights we could not sleep in the room. When the captain had the boat at full throttle our room vibrated so badly that the bed shook excessively, lamps shook even though glued down, glassware in cabin rattled, closet doors rattled, etc. The noise was overwhelming day and night. The vibration in the bed was awful. It caused one to feel sick and overwhelmed. My husband had to leave the room and he slept on a chair on pool deck. Then after stating the issue, our butler was given permission for us to sleep in a standard cabin that was available. The other room was #7030. There was no vibration in that room. So we used our OWNERS SUITE for storing our luggage and showering and slept in a tiny space just to get some rest. This was ridiculous. I am pointing this out to those thinking of renting this suite - don't waste your money. Oceania should make it clear to those looking to rent the Owners Suite that it will have excessive vibration when at full throttle and cruising at night. FYI: we met another guest on the floor below us and he had the same issue. We have cruised on may types of ships - private and larger. We have never experienced this issue.

Also, the destination dept. needs to spend some time investigating the excursions they promote. We went on a seven hour trip - The Vinales Valley. Oh my, the Guayabita del Pinar rum Factory (part of trip) was about the size of a store front and wasn't opened when we arrived. Not sure it was a factory - just a place to bottle and sell rum.Then we continued on to learn about the production of cigars. That took place in a cigar drying hut. The owners son rolled some cigars, gave them to a few guys to smoke then did a sales pitch. We stopped at two other sites for 15 minutes and had lunch at one. The trip was not well organized and we really did not see much - just sat on the bus for way to many hours. We then took excursion in Santiago Cuba. Colonial Santiago - well another bus ride to no where. The tour director dropped us off in a square. The church to visit was closed, the hotel there would not let you in unless you paid for drinks (and we did not have time). Tour guide then proceeded to have us walk up a hill to a bar. There was some music and a chance to have a beer. The beer was to be included, but the waitress harassed everyone to pay. The whole thing was a mess.

Lastly, I tried to get my nails done at the Canyon Ranch Spa on board. Well they over booked me! What else could have gone wrong. Mainly - I just wanted to alert passengers to the room situation. Spending the money wasn't the issue - it was about getting what you paid for.

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Owner's Suite

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