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We were very disappointed with the cruise ship itself, very poorly laid out: Your Guest Services area is right beside the biggest party area “Atrium and Bar” both floors! Impossible to understand let alone hear the staff.Absolutely no areas to sit and view the outside as you sail! Pool area for that size of ship is a joke. Poor planning of entertainment, both during the day and the evening, example..... We did not understand how you could sell bingo at a minimum of $39.00 for 3 cards and use a computer to run the game and never have a maximum winner, pretty much a rigged game. Before sailing, had our 2 reservations for both shows, changed, only to have them changed again on board, forcing us to change our plans yet again! Very disappointed in NCL tour of Stockholm and Vasa......not enough time in both areas, rushed through VASA which is truly historic, only to have to leave our guide to view on our own because the headsets did not work, and she could not be heard, did not have time to view the movie presented about VASA, nor shop in the souvenir shop.........then in Old Town, again no headsets and given an hour to explore, eat, toilet and shop, only to be returned to the ship just after one and did not sail till 7. Complained 3 times about loud transport noises, past our room (5607) each night 3:30a.m. And of course missing our Helsinki port, because our ship was too large??? Terrible internet service, just feel way too much gouging with NCL Cruiseline.

Very disappointing

Norwegian Breakaway Cruise Review by Greason

Trip Details
  • Sail Date: June 2018
  • Destination: Baltic Sea
  • Cabin Type: Inside Stateroom
We were very disappointed with the cruise ship itself, very poorly laid out:

Your Guest Services area is right beside the biggest party area “Atrium and Bar” both floors! Impossible to understand let alone hear the staff.Absolutely no areas to sit and view the outside as you sail! Pool area for that size of ship is a joke.

Poor planning of entertainment, both during the day and the evening, example.....

We did not understand how you could sell bingo at a minimum of $39.00 for 3 cards and use a computer to run the game and never have a maximum winner, pretty much a rigged game. Before sailing, had our 2 reservations for both shows, changed, only to have them changed again on board, forcing us to change our plans yet again!

Very disappointed in NCL tour of Stockholm and Vasa......not enough time in both areas, rushed through VASA which is truly historic, only to have to leave our guide to view on our own because the headsets did not work, and she could not be heard, did not have time to view the movie presented about VASA, nor shop in the souvenir shop.........then in Old Town, again no headsets and given an hour to explore, eat, toilet and shop, only to be returned to the ship just after one and did not sail till 7.

Complained 3 times about loud transport noises, past our room (5607) each night 3:30a.m.

And of course missing our Helsinki port, because our ship was too large???

Terrible internet service, just feel way too much gouging with NCL Cruiseline.
Greason’s Full Rating Summary
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Cabin Review

Inside Stateroom
Cabin IB 6507
Cabin itself was functional, clean, all we needed. BUT, the noise of rolling transporters starting at 3:00-3:30a.m. did not allow for a good sleep!
Deck 5 Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews

  • Vasa Museum
    Head phones did not work, as we could not hear the guide, tried to see VASA on own, but, did not see it all had to be back on bus, Old Town, again no time, given 1 hour to find a BR, eat, and soveigner shop. Back to ship a.s.a.p. Didn’t sail till 7:00p.m. So they need to rethink the length of time for their tours. Book independently!
    View All 105 Vasa Museum Reviews