One must remember the price point for selecting a cruise. Our service was excellent. The food was very good and beyond my expectations. Room service was prompt and friendly. Our ship was full. I was amazed at how quickly we were able to exit and enter the ship. Also, there was so much room on the ship that seating was never a problem. Every employee on the ship was incredibly cheerful and helpful. If I wanted more luxury, then I would pay for it. This Baltic Sea Cruise was priced very well. Of note, was the size of the stateroom balcony. Chairs and a nice sized table with room to move around. Take some binoculars. It was interesting to see how active the Baltic Sea is with barges and various ships/boats. I am a happy customer! (The cruise route starting in Amsterdam was an extra bonus. I loved that. Great city choices to visit.)