We wanted a five star experience to celebrate our birthdays and wedding anniversary. The decor and rooms lived up to our expectations. Clean and modern designs. The staff overall were attentive and helpful.
What let the experience down was the food. It was not five star or near, at times the food was served cold or just warm not hot. Presentation of food could have been more imaginative and better put together. After a number of complaints from different people the food in regards temperature did improve. I am not that bothered for sweet food, which was just as well as the menu was limited. It would not take a lot to improve the menu and dining experience.
The beverages were fine, plenty of choice of good wines.