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Crown Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
2,116 Reviews

Very dissapointed

Crown Princess Cruise Review by Baner

1 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: the Eastern Mediterranean
  • Cabin Type: Balcony

This was our 3rd time on the Crown Princess and this time was very disappointing. The ship seems to be showing it's age. One entire bank of elevators was down for repairs the whole trip, the vibrations in the dining room was so bad, it threatened to shake things off the table and we had never experienced such slow service. In fact, our first stateroom A614 constantly vibrated. It was hard to sleep. Ordering a drink was frustrating. It sometimes took 15 minutes or more to be delivered, which would upset others at our table. The waitstaff was friendly, but a lot of their time was spent apologizing for things that had gone wrong. The food was good and bad. Some dishes were better than other times on the Crown but others were so bad they had to be sent back.

But the one thing that almost ruined the trip for us was trying to take a shower. The water would come on warm and after a short while it would start to cool then it would stop altogether! And it was usually just after we covered in soap suds waiting to rinse-off. It would come back on 2 or 3 minutes later and it would be ice-cold and slowly warm up.We called repeatedly for someone to look at it, and it was sometimes an hour or more before someone showed up. They would turn the shower on, wait a minute or two, and say, "It seems to be okay now" and leave. But it kept happening until we complained so much they moved us to another cabin. We may cruise with Princess again, but it won't be on the Crown. This cruise certainly has affected the way we feel about 'Princess'. If you want more information, you can contact us.

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Cabin Review

Cabin BA A614 B605

Clean and well laid out, but our shower quit working and we had to switch cabins.

Port & Shore Excursion Reviews

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