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It was a transatlantic crossing that included a stop in Normandy, both Bucket List items. This was our second cruise on Holland America. The crossing was wonderful, calm seas and great weather. We enjoyed Beginner Bridge, the Art Auctions and the gym. We met wonderful people from all over the world, many who have cruised on Holland America exclusively. We took shore excursions in England and France. The Normandy excursion was excellent, worth every penny. The London tour was not a great value, lunch was included but the restaurant was ill prepared for our bus load, we were seated on the third floor, rest rooms were on the fourth floor, average age was about 70 years old so climbing steps not convenient. I would not recommend this cruise for anyone with a disability. My husband has a disability and we booked a room to accommodate his need for handrails in the bathroom. We had four maintenance calls for toilet problems. The improper repair resulted in an accident, causing injury to my disabled husband. The staff onboard was excellent but our dealings with Holland America Claims in Seattle have been very unprofessional. We loved the cruise, the ports of call and our vacation despite the accident. Only now that we have returned home are we left with a bad feeling about the cruise due to the claims process.

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Zuiderdam Cruise Review by RodeBike51

Trip Details
It was a transatlantic crossing that included a stop in Normandy, both Bucket List items. This was our second cruise on Holland America. The crossing was wonderful, calm seas and great weather. We enjoyed Beginner Bridge, the Art Auctions and the gym. We met wonderful people from all over the world, many who have cruised on Holland America exclusively. We took shore excursions in England and France. The Normandy excursion was excellent, worth every penny. The London tour was not a great value, lunch was included but the restaurant was ill prepared for our bus load, we were seated on the third floor, rest rooms were on the fourth floor, average age was about 70 years old so climbing steps not convenient.

I would not recommend this cruise for anyone with a disability. My husband has a disability and we booked a room to accommodate his need for handrails in the bathroom. We had four maintenance calls for toilet problems. The improper repair resulted in an accident, causing injury to my disabled husband. The staff onboard was excellent but our dealings with Holland America Claims in Seattle have been very unprofessional.

We loved the cruise, the ports of call and our vacation despite the accident. Only now that we have returned home are we left with a bad feeling about the cruise due to the claims process.
RodeBike51’s Full Rating Summary
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