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We have sailed with several cruise lines, yet the service, amenities, and overall experience has always been top notch on Princess. I do want to say Ronnie and Joanne at Explorers Lounge, Oliver in the Salty Dog, Dragan in the steakhouse and Lorentz in the photo area all made the trip more memorable. They each should be commended on making us feel like family!! Recommend any Princess cruise to those looking for a family fun time. The excursions in each one of the stops was excellent and Princess picked the right groups to work with. We did fishing on the Rum Runner in Juneau and went whale watching as well. Ask for Captain Chris!! He knows where all the fish are and we pulled a ton in. In Skagway we did the mountain climbing and rappelling. Brady was our guide and this young man made the family feel welcome and showed us we could do anything we put our mind to. In Ketchikan, we did the zipline tour. It was spooky but we became experts with the help of our guides. It was a great time at all locations. Of course the time in Glacier Bay was outstanding. The narrative from the park rangers made the experience even better. Recommend all these excursions to add to a wonderful time with Princess Cruises.

Customer Service A++++

Ruby Princess Cruise Review by sebastian04

2 people found this helpful
Trip Details
  • Sail Date: June 2018
  • Destination: Alaska
  • Cabin Type: Interior
We have sailed with several cruise lines, yet the service, amenities, and overall experience has always been top notch on Princess. I do want to say Ronnie and Joanne at Explorers Lounge, Oliver in the Salty Dog, Dragan in the steakhouse and Lorentz in the photo area all made the trip more memorable. They each should be commended on making us feel like family!! Recommend any Princess cruise to those looking for a family fun time. The excursions in each one of the stops was excellent and Princess picked the right groups to work with. We did fishing on the Rum Runner in Juneau and went whale watching as well. Ask for Captain Chris!! He knows where all the fish are and we pulled a ton in. In Skagway we did the mountain climbing and rappelling. Brady was our guide and this young man made the family feel welcome and showed us we could do anything we put our mind to. In Ketchikan, we did the zipline tour. It was spooky but we became experts with the help of our guides. It was a great time at all locations. Of course the time in Glacier Bay was outstanding. The narrative from the park rangers made the experience even better. Recommend all these excursions to add to a wonderful time with Princess Cruises.
sebastian04’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 16+
Service
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