Harmony of the Seas Cruise Review by JKronenberger
- Sail Date: June 2018
- Destination: Western Caribbean
- Cabin Type: Ocean View with Large Balcony
I purchased $10k of jewelry in the port of Cozumel late in the day, and you may know that Mexico refunds about 9% of your purchase price - if you file the proper forms in port. Since we were shopping near the end of the day in port, we were not able to get to the Mexico office in port where you file the refund forms - as that small office was already closed. The Royal Caribbean shopping assistant (young lady with blonde hair) just happened to be in the same jewelry store as us, and she assured us that she could help us kick start the necessary forms the very next day onboard the ship. When I met with her the next day onboard the ship, she quickly told me she could not help me, and that I needed to start the process using a mexican website on my own and then she walkd away. That's fine, but don't tell me the opposite the day before.
Also, there are very few water fountains, but plenty of bars where they will sell you bottled water. We have sailed about thirty times and this last cruise with Royal Caribbean reinforced that we probably will select Carnival cruise lines for the next several family cruises.
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