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This cruise was chosen because it met the timelines available for our two grandsons who were graduating from high school as well as most of the destinations that we thought important That said, as frequent river and ocean cruisers we were significantly disappointed in our first NCL experience. The definition of a mini suite was in fact no more than a balcony stateroom on most cruise lines An unexpected poor choice when traveling with two teenage boys. The overall service of the staff was poor from front desk, excursion desk (which was not open between 0800 and 1800 on days in port to resolve issues) and waite staff Because of fixed rate gratuity there was no incentive among the crew for excellent service The food was less than good with poached eggs served hard boiled. Stuffed chicken breast in reality an unstuffed thigh and leg, hot chocolate served cold and rare prime rib served extra well done. To name only a few issues Changes in excursions were not communicated consistently nor to all members of the excursion. As an example we had to findout on our own the transportation plan in Sweden and then only received half of the plan Likewise the excursion to the Peterhof although listed a 5 hours in fact was merely 70 minutes from gate entrance to departure the rest was wasted time The only good part of this cruise was the onboard entertainment which was quite good The overall experience was far below Viking, Princess Royal Caribb, Uniworld, Globus and etc

The first and last time on NCL

Norwegian Breakaway Cruise Review by kauched1

1 person found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Baltic Sea
  • Cabin Type: Family Mini-Suite with Balcony
This cruise was chosen because it met the timelines available for our two grandsons who were graduating from high school as well as most of the destinations that we thought important

That said, as frequent river and ocean cruisers we were significantly disappointed in our first NCL experience.

The definition of a mini suite was in fact no more than a balcony stateroom on most cruise lines An unexpected poor choice when traveling with two teenage boys.

The overall service of the staff was poor from front desk, excursion desk (which was not open between 0800 and 1800 on days in port to resolve issues) and waite staff Because of fixed rate gratuity there was no incentive among the crew for excellent service

The food was less than good with poached eggs served hard boiled. Stuffed chicken breast in reality an unstuffed thigh and leg, hot chocolate served cold and rare prime rib served extra well done. To name only a few issues

Changes in excursions were not communicated consistently nor to all members of the excursion. As an example we had to findout on our own the transportation plan in Sweden and then only received half of the plan

Likewise the excursion to the Peterhof although listed a 5 hours in fact was merely 70 minutes from gate entrance to departure the rest was wasted time

The only good part of this cruise was the onboard entertainment which was quite good

The overall experience was far below Viking, Princess Royal Caribb, Uniworld, Globus and etc
kauched1’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 16+
Service
Onboard Experience
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Cabin Review

Family Mini-Suite with Balcony
Cabin M2 12782
Definitely not a mini suite by any definition of mini suite except NCL
Deck 12 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins