This was our second cruise with SCENIC. After having had such a wonderful time travelling from Budapest to Nuremberg last year, we decided to trust Scenic once again and try the Amsterdam to Basel tour. Once again, we were not disappointed. Richard, our cruise director was accommodating, efficient, entertaining and had us well organized, informed and looked after. The staff on board are really good at what they do. We felt welcomed, pampered and genuinely appreciated. Food was excellent and plentiful ( as was the wine and other refreshments. ) Our excursions were well organized, very professionally guided and, thank goodness, did not require long rides on buses. Scenic certainly knows how to keep you busy and interested. I have come home for a rest and a serious diet. Embarkation was fast and efficient. I happened to be suffering from a nagging dose of bronchitis plus being up for about 30 hours. While we arrived at a time that would normally require a few hour wait for our cabin, our manager and head of house keeping graciously made our room available early. This was very obliging and very much appreciated. Disembarkation had a bit of a twist in that we did not get to our designated final destination. A problem with a lock on the river, not a scenic problem, required we disembark short of Basel. Richard handled it well and our airport transfers were completed without any issue at all. Our personal highlight was our visit to Strasbourg but, I cannot fault one single outing. Our enrichment evening was wonderful. River cruising may not be inexpensive and, agreed it may not be for everyone but, if you do choose a river cruise, you cannot and will not get any better itinerary or treatment than what you receive from Scenic. The fact that everything is included, no tipping, top shelf products on the bar, and all excursions included goes a long way to easing the mind and alleviating the all to often nickle and dime annoyances you experience on other lines. And, you may even get to meet Richard's Disco loving cousin while on board but that, my friends, is another story.
Cabin is compact but very efficiently laid out. There is no shortage of storage space for a couple. Beds are very comfortable. Room staff could not have been any better, more efficient or pleasant to deal with. A lovely and helpful young lady. Our mini bar was always stocked, room was always clean and the evening turn down and chocolates always appreciated. The choice of air conditioning or the french balcony made the room extra pleasant.