Liberty of the Seas Review
Missed a port due to medical emergency, RC's customer service is lacking
Rating by category
Additional details
Selected the cruise for the ports, and the available on-board activities.
Due to a medical emergency the ship missed the stop in Grand Cayman. Despite the fact that the staff had to know this would be the case by 11pm the prior evening, no announcement was made until approximately 9am the next morning. The information channel played the day's information on the port as if we would still make it.
The replacement activities for the day were lackluster, and Royal Caribbean offered absolutely nothing in the way of future credits, discounts, or on board credit while on the ship, or after word when I emailed a request for some kind of compensation.
Cabin Review
Spacious Ocean View Balcony
Cabin was good. The spacious balcony offered enough room to be very comfortable for 2 for the week. Didn't have any noise issues
Found two bras from prior passengers when the drawer wouldn't shut all the way, and the TV went to static on occasion. So the rooms are showing a little wear and tear.