Scenic Sapphire Review

OK cruise but not a luxury one

Review for Europe River Cruise on Scenic Sapphire
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JamesII
10+ Cruises • Age 70s

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Sail Date: May 2018

We have sailed on a number luxury ocean cruises (Seabourn and Silversea) and decided to try a river cruise, at the suggestion of our travel agent, we chose Scenic Sapphire. We were quite disappointed by what was labeled as a luxury cruise. Embarkation in Nice was a mini disaster as the ground agent had no idea what was happening, the buses were late and the driver was tired so we had to make an unscheduled stop. In addition, two passengers missed the bus so we had to go back and fetch them. The cabins are ok, but the food needs major overhaul. Breakfast and lunch are primarily buffet style while dinner is served from a menu. The selections for breakfast were limited - only a few fruits (no berries), low end hard cheeses (no white cheese) and poorly made baguettes.For lunch we were given a limited choice of fresh fruit a d vegetables along with some hot entrees that were tasteless, and on occasion, even recycled. Dinner was served from a limited menu but the food tasted like cafeteria offerings. The wines were mainly low end table wines.

Cabin Review

OK cabin for river cruise. Some cabins do not have access to wifi. The crew (at least some of them) are aware of the problem but the cruise director and his assistant seem surprised by it.

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