Norwegian Jade Review
Sneaky charges and money, money, money
Rating by category
Additional details
Our 4th NCL cruise and the first with problems which left a bad taste and leave me thinking time to try a new cruiseline.
Firstly, Guest Services had a problem with verifying my credit card. And dealt with it by blocking my account until it was sorted. Made it a pain to even get a drink...even though I had the beverage package!
I was charged for items I had pre-paid (speciality dining) and not given credit for that was part of my package (discount on shore excursions / onboard credits). Despite providing evidence, I got very patronizing and stock answers from guest services...in effect I must be wrong, NCL is never wrong. What happened to the customer is always right?!
Cabin Review
Mid-Ship Inside
Cabin was to be expected...nothing much to say either way, met expectations and our steward did an amazing job.
Port Reviews
Alesund
Beautiful and Sunnmore is also worth a visit - really easy to get to by bus.
Lerwick (Shetland Islands)
A trip to Sumburgh Head to see the puffins is a must!
Invergordon (Inverness)
We hired a car with Ken's garages and drove ourselves around Loch Ness - Urquart Castle, Fort Augustus, the Dalmore distillery and the Black Isle...Cromarty was a such a cute seaside town to finish our tour. We packed so much in and it was nice to do it at our own pace and together, not on a coach being herded around.
Edinburgh (South Queensferry)
It was my 8th time to Edinburgh and so I wasn't too excited about this one...but when the sun is shining, it's such a lovely city to just wander around. The location at Newhaven was really easy to get into the city by public bus, and I got to see Leith and some of the suburbs on the way in which I normally miss by coming from the airport. It's a tender port though which is a bit of a pain.