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Wanted the experience but didn’t want to be with lots of people. The ship was beautiful, clean and well maintained. No lines, polite happy faces, everyone willing to assist. The service was great. Never really knew what to use the butler for. It would of been nice to see a list of options. Found out some people had service brought to them in card room or drinks in observation room. I know they would unpack and pack for you but that is for super organized folks, not us. Always felt very safe on ship and didn’t lock anything up in room. Cabin was always clean. Best food was the pool deck grill, the filet on the hot stone, amazing. Breakfast buffet was good each morning. All food and drinks were good. The desserts could use some improvement-cookies tasted store bought. The excursions were booked via the cruise and were really nice. Fly out fly fishing was my favorite. The closeup view of the glacier was very exciting. Captain really took time to let everyone get a great view. Crew was good about pointing out whales and points of interest. The spa was nice and service was good. They kept talking about a footprint analysis of the feet but we couldn’t ever get that completed. Spa personnel was well trained.

What to do with a butler?

Silver Shadow Cruise Review by Dragland

1 person found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Alaska
  • Cabin Type: Veranda Suite
Wanted the experience but didn’t want to be with lots of people. The ship was beautiful, clean and well maintained. No lines, polite happy faces, everyone willing to assist. The service was great.

Never really knew what to use the butler for. It would of been nice to see a list of options. Found out some people had service brought to them in card room or drinks in observation room. I know they would unpack and pack for you but that is for super organized folks, not us. Always felt very safe on ship and didn’t lock anything up in room. Cabin was always clean.

Best food was the pool deck grill, the filet on the hot stone, amazing. Breakfast buffet was good each morning. All food and drinks were good. The desserts could use some improvement-cookies tasted store bought.

The excursions were booked via the cruise and were really nice. Fly out fly fishing was my favorite. The closeup view of the glacier was very exciting. Captain really took time to let everyone get a great view. Crew was good about pointing out whales and points of interest.

The spa was nice and service was good. They kept talking about a footprint analysis of the feet but we couldn’t ever get that completed. Spa personnel was well trained.
Dragland’s Full Rating Summary
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