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This is the first time we were ever disappointed at a Princess Cruise. Maybe we expected too much from Princess as we have been loyal to them all along. The food and choices at the Horizon Court need to be improved. Meat was often very hard to chew and the sauces were bland. Towards the end of the cruise, the crew was responsible for handling all food items because of the few cases of Norovirus. This was admirable as the Captain himself reiterated the need for consistent sanitary habits among all the guest. The immediate action of the crew stopped the virus at its tracks. For our own safety, the Captain decided not to cruise along the Fjords due to giant icebergs floating around the ship. We thoroughly agreed with him. The entertainment at the Princess Theater was not at par with the Coral Princess which to us was the best so far within the Princess family. On the positive side, the crew was outstanding in the dining rooms and the stateroom. We will remain loyal to Princess because of this.

Excellent Crew Cruise was just Ok

Emerald Princess Cruise Review by edfel

4 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Alaska
  • Cabin Type: Balcony
This is the first time we were ever disappointed at a Princess Cruise. Maybe we expected too much from Princess as we have been loyal to them all along. The food and choices at the Horizon Court need to be improved. Meat was often very hard to chew and the sauces were bland. Towards the end of the cruise, the crew was responsible for handling all food items because of the few cases of Norovirus. This was admirable as the Captain himself reiterated the need for consistent sanitary habits among all the guest. The immediate action of the crew stopped the virus at its tracks. For our own safety, the Captain decided not to cruise along the Fjords due to giant icebergs floating around the ship. We thoroughly agreed with him. The entertainment at the Princess Theater was not at par with the Coral Princess which to us was the best so far within the Princess family. On the positive side, the crew was outstanding in the dining rooms and the stateroom. We will remain loyal to Princess because of this.
edfel’s Full Rating Summary
Enrichment Activities
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Cabin Review

Balcony
Cabin BD B633
Smaller than what we are use to compared to the other Princess ships.
Aloha Deck Inside Cabins, Balcony Cabins, Suite Cabins