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We chose this cruise having never been to South America before. The itinerary suited us i.e. Argentina, Uruguay and Brazil together also the dates. This was our 7th cruise and first time with MSC. Despite reading some poor reviews because of the above we decided to book. We flew via Heathrow to Buenos Aires on an 18 year old 777 with British Airways BRUTAL It took 2 hours to clear B.A. airport as all the flights from Europe and many from North America arrive around 8 in the morning. Spent one night in a small boutique type hotel in BA which was very good. As we had to check out of our hotel at 11.00am we went straight to the port as embarkation was due to begin at 12.00 only to find around 2000 people had arrived before us. 2.5 hours later we finally got on board. Initial impressions of the ship were good. Cabin nice and clean and general appearance of the ship was very good. We had a balcony cabin on deck 7.Buffet lunch that day comprised hot dogs, Pizza and burgers. A sign of future meals to come! The biggest let down on this cruise was the food. This was true in both the self service cafeteria and dinner in the MDR. Service in the MDR was good but the food was very poor. We had the inclusive drinks package and wine was good and plentiful when dining. The ship looked as if it was pretty full but together with 1 German couple,1 French couple and a single woman from South Africa everyone else was from Argentina. During the whole cruise we only heard 3 announcements in English although this did not really bother us. The entertainment was very much geared towards the Argentinians for obvious reasons but was still very enjoyable. The live bands at night were excellent playing a few international songs but mainly Argentinian. Everyone up dancing even people in their 80s. One thing we did notice was that most Argentinians do not drink. Bar service was therefor very quick. Overall the crew were excellent but if you are looking for them to say hello every time they see you then forget it. Again not an issue for us. On the first day we had to visit guest relations to clarify a few things. The girl on the desk was very helpful and gave us complimentary passes for the VIP sun-deck and also for priority boarding of the tenders when they were used to visit some of the smaller ports where we could not dock.This was a great asset as the queues to disembark looked horrendous. As a rule we do not normally do organised ships excursions preferring to do our own thing. We did however go on the Rio de Janeiro trip which was very good although due to low cloud at Christ the Redeemer that part was very disappointing. Disembarkation in Buenos Aires was terrible although not MSC's fault. We were off the ship and picked up our luggage in 30 mins. Once outside the port gates thousands of passengers were standing like penguins in Antarctica.. There seemed to be no real taxi queuing system. Cabs would appear and drop people off but no-one seemed to be getting in one. After about 20 mins we crossed the main road with 3 suit cases, turned left walked for about 300 yds, turned right and stopped by chance outside a government building where there was a taxi marshal. Within 2 minutes he had hailed us a cab and we were on our way. I think most of the other passengers are still probably at the port gates. Would we book MSC again? It would not be our first choice as we prefer smaller ships like Azamara. ( Just back from the Azamara Quest last week) Different class but you only get what you pay for. Overall we had a great time but please MSC get a grip on the food situation both in terms of choice and quality.

Could be better

MSC Poesia Cruise Review by ScotsCouple500

Trip Details
  • Sail Date: March 2018
  • Destination: South America
  • Cabin Type: Balcony Stateroom – Fantastica
We chose this cruise having never been to South America before. The itinerary suited us i.e. Argentina, Uruguay and Brazil together also the dates.

This was our 7th cruise and first time with MSC. Despite reading some poor reviews because of the above we decided to book.

We flew via Heathrow to Buenos Aires on an 18 year old 777 with British Airways BRUTAL It took 2 hours to clear B.A. airport as all the flights from Europe and many from North America arrive around 8 in the morning. Spent one night in a small boutique type hotel in BA which was very good.

As we had to check out of our hotel at 11.00am we went straight to the port as embarkation was due to begin at 12.00 only to find around 2000 people had arrived before us. 2.5 hours later we finally got on board.

Initial impressions of the ship were good. Cabin nice and clean and general appearance of the ship was very good. We had a balcony cabin on deck 7.Buffet lunch that day comprised hot dogs, Pizza and burgers. A sign of future meals to come!

The biggest let down on this cruise was the food. This was true in both the self service cafeteria and dinner in the MDR. Service in the MDR was good but the food was very poor. We had the inclusive drinks package and wine was good and plentiful when dining.

The ship looked as if it was pretty full but together with 1 German couple,1 French couple and a single woman from South Africa everyone else was from Argentina. During the whole cruise we only heard 3 announcements in English although this did not really bother us.

The entertainment was very much geared towards the Argentinians for obvious reasons but was still very enjoyable. The live bands at night were excellent playing a few international songs but mainly Argentinian. Everyone up dancing even people in their 80s. One thing we did notice was that most Argentinians do not drink. Bar service was therefor very quick. Overall the crew were excellent but if you are looking for them to say hello every time they see you then forget it. Again not an issue for us.

On the first day we had to visit guest relations to clarify a few things. The girl on the desk was very helpful and gave us complimentary passes for the VIP sun-deck and also for priority boarding of the tenders when they were used to visit some of the smaller ports where we could not dock.This was a great asset as the queues to disembark looked horrendous.

As a rule we do not normally do organised ships excursions preferring to do our own thing. We did however go on the Rio de Janeiro trip which was very good although due to low cloud at Christ the Redeemer that part was very disappointing.

Disembarkation in Buenos Aires was terrible although not MSC's fault. We were off the ship and picked up our luggage in 30 mins. Once outside the port gates thousands of passengers were standing like penguins in Antarctica.. There seemed to be no real taxi queuing system. Cabs would appear and drop people off but no-one seemed to be getting in one. After about 20 mins we crossed the main road with 3 suit cases, turned left walked for about 300 yds, turned right and stopped by chance outside a government building where there was a taxi marshal. Within 2 minutes he had hailed us a cab and we were on our way. I think most of the other passengers are still probably at the port gates.

Would we book MSC again? It would not be our first choice as we prefer smaller ships like Azamara. ( Just back from the Azamara Quest last week) Different class but you only get what you pay for. Overall we had a great time but please MSC get a grip on the food situation both in terms of choice and quality.
ScotsCouple500’s Full Rating Summary
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Cabin Review

Balcony Stateroom – Fantastica
Cabin B2 7????
Nothing special but very clean.
Leopardi Deck Inside Cabins, Balcony Cabins