Emerald Princess Review

4.5 / 5.0
1,874 reviews

North to Alaska!

Review for Alaska Cruise on Emerald Princess
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OLTyre
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
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Entertainment
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Service

Additional details

Sail Date: May 2018

Recommended by a family member. The inside passage was beautiful and the weather was perfect for viewing the rugged, wild coast of British Columbia and Alaska. Menu was extremely limited in the formal dining room. The wait staff was very efficient and patient, but I felt rushed as they made preparation for the 2nd seating. Staff to passenger communication was problematic. Passengers would have to know who to see about specific issues since most of the crew were focused on their job, they did not seem knowledgeable of the big picture and frequently could not give correct answers to inquiries. The ship officers were not much better. The Captain's voice from the navigation bridge was the exception. He was an excellent communicator. The valet service for baggage at port of disembarkation was excellent. However, timely and correct information about the protocol left a lot to be desired. The paper forms and instructions for that terrific service had 3 contradictions that were not easy to resolve at the front desk. At 2 AM I still had bags in my room with no baggage tags. Disembark was easy and, due to several flight delays booked through Princess CL, we had time for a city tour after arrival in Seattle. Our flight to the East Coast did not leave until 11 PM. The tour guide was outstanding.

Cabin Review

Cabin Do not know

Overhead ledge on balcony kept us out of the rain but it restricted the view. Stateroom was smaller than expected. Excellent bed. Closet space for hangers was the best arrangement of all cruise ships I've used.

Port Reviews

Ketchikan

Easy walking access.

Juneau

A working port with much shopping and dining opportunities.

Victoria

We took a walking tour which was well-marked.

3 Helpful Votes
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