The ship was overcrowded and understaffed.
The food was cold all the time.
The food in the buffet was mediocre. You couldn't find a seat in the buffet because it took the waiters a while to clean the tables.
There were lines everywhere in the ship for food. There were only two choices which opened late and closed early. Guys burger and the taco place opened at 12pm and closed at 6pm.
The cabin with the balcony was too small. The bathroom looked rusty even though it was a new ship.
God forbid you try to order room service after 10pm. There are too many extra charges and the cruise is not cheap.
The boarding was extremely unconformable (there were 6 elevator banks working to board 5,000 people with luggages)
It took everyone an hour to leave the ship on the day we docked in Bermuda (The ship was not cleared). An hour wasted waiting to leave the ship.
My kids did not want to stay in the kids camp because they said the staff didn't want to do any activities. It took an entire day to clean the pool after someone threw up.
There was a huge line everyday for the pizza.
The main dining room had an amazing staff but the food was horrible and tasteless.
I have done other cruise lines and I wouldn’t do it again or recommend it to anyone who wants to enjoy relax in a cruise.
Thank God for the good weather. It was sunny and warm.