Viking Cruises, Community Team has responded
Thank you for the opportunity to respond to your review, Soozwood. We regret to learn that, despite your happiness with our onboard staff, your recent voyage on the Nile did not feel like the Viking experience you had come to expect following your September Grand European Tour. We hear your disappointment with the replacement of the anticipated Viking Ra with Amarco II, as well as your comments on the state of the chartered ship, and assure you that your feedback has been recorded for review by our Executive Team. Soozwood, if you haven’t connected with us already, we would welcome the opportunity to discuss your concerns in more detail at TellUs@vikingcruises.com. We hope to hear from you, and wish you a lovely day.
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.