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Staff was not very helpful when asking a question. Many times once they realized you were not purchasing one of the add on products the staff would simply walk away. Communication while on board the ship was lacking, confusing and not very accurate when you did receive some communications. Just did not appear the crew knew what was going on around the ship. Also did not appear to have a positive attitude. Not service oriented but rather more interested in selling the add on products. The Coco Cay island had way too much 4 wheeler traffic. You had to continually watch for the 4 wheeler when walking around the island and the noise level was not relaxing. Some sections of the ship are in need of some refurbishment. The staterooms are in need of new furniture and refurbishment. Our bed was hard and the furniture appeared to be very worn and reflected damage on some of the furniture.

Enchantment of the Seas

Enchantment of the Seas Cruise Review by Bryan100

1 person found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Bahamas
  • Cabin Type: Spacious Ocean View Balcony
Staff was not very helpful when asking a question. Many times once they realized you were not purchasing one of the add on products the staff would simply walk away.

Communication while on board the ship was lacking, confusing and not very accurate when you did receive some communications. Just did not appear the crew knew what was going on around the ship. Also did not appear to have a positive attitude.

Not service oriented but rather more interested in selling the add on products.

The Coco Cay island had way too much 4 wheeler traffic. You had to continually watch for the 4 wheeler when walking around the island and the noise level was not relaxing.

Some sections of the ship are in need of some refurbishment. The staterooms are in need of new furniture and refurbishment. Our bed was hard and the furniture appeared to be very worn and reflected damage on some of the furniture.
Bryan100’s Full Rating Summary
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Cabin Review

Spacious Ocean View Balcony
Cabin 3B
Cabin was clean but did show it was in need of refurbishment.
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews