1. Home
  2. Cruise Reviews
  3. Harmony of the Seas
After cruising on disney for half a dozen cruises perhaps i had unrealistic expectations. Nonetheless felt the crew was less service oriented, tired, and seemingly annoyed by the passengers. Boat was quite impressive but definitely not sold on rccl and doubt we will try them again. Did reinforce how disney leadership continual presence and training pays off. Didnt see any active engagement bu leadership on this boat. Grease and other shows were fantastic. Not a fan of bar entertainment or activities. Although boat was new it seemed already abit beaten up and not cared for as disney boats. Public restrooms were not overly clean. Food was good although MTD seemed chaotic and not real seamless. Casino is nice but extremely smoky. Also smoking section on deck is in prime real estate so you definitely get the feeling you smoke as you walk through it several times a day. Overall. - meh

Lackluster service

Harmony of the Seas Cruise Review by Miklas

Trip Details
After cruising on disney for half a dozen cruises perhaps i had unrealistic expectations. Nonetheless felt the crew was less service oriented, tired, and seemingly annoyed by the passengers.

Boat was quite impressive but definitely not sold on rccl and doubt we will try them again.

Did reinforce how disney leadership continual presence and training pays off. Didnt see any active engagement bu leadership on this boat.

Grease and other shows were fantastic. Not a fan of bar entertainment or activities.

Although boat was new it seemed already abit beaten up and not cared for as disney boats. Public restrooms were not overly clean.

Food was good although MTD seemed chaotic and not real seamless. Casino is nice but extremely smoky. Also smoking section on deck is in prime real estate so you definitely get the feeling you smoke as you walk through it several times a day.

Overall. - meh
Miklas’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 10 to 12
Ages 13 to 15
Service
Onboard Experience
Free Price Drop Alerts
Get Royal Caribbean Harmony of the Seas price drops
250,000+ people have entered their email