Arcadia Review

Nice ship in need of maintenance

Review for Europe Cruise on Arcadia
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suberman
10+ Cruises • Age 70s

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Sail Date: May 2018
Cabin: Deluxe Stateroom with Balcony and Bath/Shower
The corrosion of the gunwale on my balcony.
Gunwale corrosion on balcony.
Balcony handrail in need to sanding and varnishing.

I was on this ship in 2018 and also had been on it in 2008. Over the ten years a number of items are in need of attention. In my balcony cabin, one of the high storage bins handle came off in my hand when I opened it. A small mat placed adjacent to the balcony door was curled up to the extent that it posed a significant tripping hazard.

On my balcony, there was significant corrosion on the gunwale, the handrail was in need of sanding and varnishing and the lock on the balcony door was significantly corroded.

Ten years ago P&O said that their tipping policy was to provide envelopes to allow customers to tip anyone they wished. That changed to the American style automatic tipping added to you bill - now at £7 per person per day! I told my cabin steward on day one that I would be tipping him personally and removed the automatic tipping at reception. I was very annoyed to receive a letter near the end of the cruise, which noted that I had removed the automatic tipping and inviting me to reinstate it. What really annoyed me was that this letter was not in an envelope and was hand delivered by the steward - a serious breach of customer confidentiality in my view.

Cabin Review

Deluxe Stateroom with Balcony and Bath/Shower

Cabin DG

In my balcony cabin, one of the high storage bins handle came off in my hand when I opened it. A small mat placed adjacent to the balcony door was curled up to the extent that it posed a significant tripping hazard.

On my balcony, there was significant corrosion on the gunwale, the handrail was in need of sanding and varnishing and the lock on the balcony door was significantly corroded.

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