Suez Canal Cruise-Quick Revier: Brilliance of the Seas Cruise Review by john1970

Brilliance of the Seas 3
Member Since 2009
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Overall Member Rating

Suez Canal Cruise-Quick Revier

Sail Date: January 2010
Destination: Middle East
Embarkation: Barcelona
The Good

Barcelona is such a well organised cruise terminal. It couldn't be easier. We were checked in within 5 minutes of arrival. We could not get into the cabin until 1300 but had a very nice lunch in the Windjammer.

Food had improved dramatically since our last cruise on Brilliance. I felt more effort had gone into the variety.

Staff were generally friendly helpful and attentive especially in the dining room.

The ship has lots of open space and did not seem to be packed at any time.

As this was a Crown and Anchor cruise there were lots of free gifts.

I really liked Anytime dining and it worked well for us.

A very interesting itinerary with lots of information from the Captain about the route.

The Bad

Guest Relations staff had a take it or leave it attitude.

Noise from the theatre vibrated around our cabin (7014)It was directly above the Pacifica Theatre and it was very annoying. The More night before we got arrived in Alexandria they had a staff appreciation show that ended at 2am. It was impossible to sleep through this and I really think it was not acceptable. When we called down to guest relations they seemed surprised we were upset. Avoid the very forward cabins at the front of the ship.

Cost of excursions was grossly inflated. I expect the cruise line to make a profit but we hired a private driver, car and Egyptologist in Alexandria for the same price of the ships tour.

Computer issues. I would not use the computers on board as several people had their email hacked into after checking their email on line. I would not imagine the firewall/virus blockers are updated regularly and there are no dedicated IT staff on board to help.

Disembarkation in Dubai was a fiasco. The passports were not stamped until arrival and it took over two hours for this process.The ship estimated it would only take 45 minutes to stamp 2000 passports! They decided to distribute them by deck and then after this didn't work went to tag colour. This totally confused everyone. The staff giving out the stickers for tours and transfers mixes them all up. We purchased tickets for a city tour and transfer to the Grand Hyatt, We ended up on a bus for Traders hotel. We managed to swap but on our bus to the Hyatt we had people who thought they were going to the airport and two other separate hotels. As this was the first ever time in Dubai some of this was to be expected but they just seemed to have no idea what was happening. The luggage was in the baggage hall completely mixed up we found our red3 bags in the yellow and pink area!! Again no RC staff were in the hall or at the buses to help. I did ask one person were bus 11 was and he said it's one of those 30 over there! As this is the last impression you have of the cruise line and your holiday they really stuffed up and it was very stressful and disappointing.

The casino and sports bar reeked of stale smoke. Less

Published 01/22/10

Cabin review: E17014 Deluxe Outside View Stateroom with Balcony

Nice Cabin with Balcony very noisy from theatre below.

Read All Deluxe Outside View Stateroom with Balcony (E1) Reviews >>

Port and Shore Excursions

Alexandria is a modern industrial city. It is really a gateway for tours to Cairo. I would not recommend going into Alexandria as it's just not that sort of port that you can stroll around in.

As we had been to Jordan before we decided just to take the free transfer into Aqaba. If you had wanted to negotiate a trip to Wadi Rum or Petra there were lots of taxi drivers touting for business where the bus drops you off. We strolled around and went to the supermarket. We also went to a western cafe for a decent drink and to use the free wifi. Aqaba has a small beach which you can stroll along it was clean and sage and there was no hassle.The port also had a small duty free shop

Read 44 Aqaba Reviews

There is only one reason to dock in Safaga that is to visit the Valley of the Kings/Luxor. It's a long day but worth it. The port itself is a real dirty old dive and that's being nice about it. There is no way you would venture off the ship unless you had a tour booked.

Read 47 Safaga Reviews

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Member Since 2009
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