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Definitely a decline in quality of food this trip, I noticed a distinct economising in food and bar staff, but most disturbing was the immobility of passengers. Should there unhappily have been an evacuation, the the number of wheelchairs, 3 pronged walkers and very immobile passengers would have been a disaster waiting to happen. The narrower passageways would have been blocked up very badly and caused much panic. A great many were unable to use any stairs and two wheelchairs plus handlers were all the lifts could take at one time. Enjoyed previous FO cruises, but had never come across so many immobile passengers. Will certainly be revising any future cruises and definitely not recommending FO any more.I agree guests with mobility problems need a break, but perhaps a review of whether so much disability is a danger to themselves and other passengers should be undertaken. A ship is not the easiest hotel to leave at the best of times, and should they even make the lifeboat, with handlers and crew milling around to help each individual, there could be serious consequences for the more able bodied.The cruise apart from that was a good break, visiting interesting ports with plenty to see at each one. The staff as usual were polite and friendly and happy to help in any way at all times. Cabin was excellent with loads of storage room.Boarding and disembarkation was very efficient. Information, by phone and website, before cruise was also excellent.

Health and safety hazard

Balmoral Cruise Review by Ceilidh8

4 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Europe
  • Cabin Type: Outside
Definitely a decline in quality of food this trip, I noticed a distinct economising in food and bar staff, but most disturbing was the immobility of passengers. Should there unhappily have been an evacuation, the the number of wheelchairs, 3 pronged walkers and very immobile passengers would have been a disaster waiting to happen. The narrower passageways would have been blocked up very badly and caused much panic. A great many were unable to use any stairs and two wheelchairs plus handlers were all the lifts could take at one time. Enjoyed previous FO cruises, but had never come across so many immobile passengers. Will certainly be revising any future cruises and definitely not recommending FO any more.I agree guests with mobility problems need a break, but perhaps a review of whether so much disability is a danger to themselves and other passengers should be undertaken. A ship is not the easiest hotel to leave at the best of times, and should they even make the lifeboat, with handlers and crew milling around to help each individual, there could be serious consequences for the more able bodied.The cruise apart from that was a good break, visiting interesting ports with plenty to see at each one. The staff as usual were polite and friendly and happy to help in any way at all times. Cabin was excellent with loads of storage room.Boarding and disembarkation was very efficient. Information, by phone and website, before cruise was also excellent.
Ceilidh8’s Full Rating Summary
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Cabin Review

Outside
Cabin D
Excellent space and plenty of room. Very clean and fresh. Air conditioning very quiet and efficient.
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