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River Royale Review

5.0 / 5.0
Editor Rating
0 reviews

Tours were good, meals & wine were NOT

Review for River Royale to France
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2-5 Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Apr 2018
Cabin: Stateroom with Window

1st time river cruising, and after checking around, the dates suited us and we attended a dinner talk about Uniworld. The sailing date (29th April08-Days Bordeaux, Vineyards & Chateaux @ River Royale) that we took was promoted at the talk as an epicurean journey with fine wines, different from the other sailings. We booked our cruise based on that. Unfortunately, we were most disappointed to conclude that Uniworld over promises and under delivers....The wines were really not great (although these were regional wines) and what we had at the wine tastings at the wineries were much better, except for one winery in St. Emillion. On querying the sommelier on board, we were informed that the table wines were available at the supermarkets for about Euro 10-15 per bottle. Fine wines are not that cheap, no? The sommelier did produce another range on a later night, which was better. The others in our group found the wines served so unpalatable that they had to buy their own when there was an opportunity. (One of us is a great wine expert.) We were greatly disappointed with the food served. Portions were big and quality was just not there. There was hardly any french dishes/meals served except for the last night, the gala night. Hello... French epicurean meals was definitely mentioned at the presentation talk? When we complained, the restaurant manager's reply was that the cruise was catered for Americans! Well, that certainly put us in our place, as we were not Americans! There were Canadians, Australians, Mexicans, Spanish, English, Malaysians etc on board. French food is dainty & light on the servings, being more quality than quantity. In this case on the River Royale, it was all quantity that mattered. The fish dishes every night were pretty bad....one would think cruising up and down the river, we would get fresh French fish at every meal! The only thing that was actually good was the constant item on the menu every dinner, the steak, cooked American style! There was NO French dessert! We never had any escargot, truffle, fois gras, french specialites etc. White asparagus was in season which we saw in the fresh markets, huge stems, but we never saw them except finally on the gala night, on one dish(if you got lucky and ordered that dish!), and these were the skinny ones, 4 pcs only. Epicurean? So saddd... Dessert was another great disappointment as that is always my highlight, and being in France, French pastries & cakes are delightful. When did Uniworld think Bombe Alaska is a French dessert? Or brownies... you get the picture... it was American desserts all the way. And another great disappointment! You would think being in France, with all those utterly lovely bakeries, we would definitely get a variety of French breads for breakfast? NOPE! OK, the chefs were Spanish (the senior chef Manuel, who seems to be the PR guy) and a very young, junior sweet Bulgarian chef who tried very hard to cook whatever we requested. So, even if the kitchens can't cope or are unable to make those lovely French breads and pastries, all they had to do was go off the boat and get them fresh off the local bakers on the riverside! We saw quite a few, and these are beautifully delicious breads! Instead, we get American style croissants (huge and non buttery flaky - hydrogenated oils I am guessing), muffins, danish, etc... HUGE disappointment on the breakfast breads. The eggs benedict was done well, though not consistent (perhaps different chefs, different ingredients). First 3 mornings, it was creamy and delicious...after that, it was wateryyyy... Lunches were ok, nothing great, being buffet style. I enjoyed the salads and the cheeses and the Rose that was served. Funnily enough, it wasn't offered to us until the 3rd last day, when we noticed other tables drinking the Rose, then did we realised that it was served.

We checked and double checked with our Uniworld agent about the laundry services and were assured that one can do self laundry without charge. When we were on board, we found out there is NO self laundry and everything was to be handed to housekeeping and were chargeable.

The morning exercises were interesting, but only 30 min which does not do much. 30 min is just warm up! The "gym" was very small and I think there were 4 exercise equipment but no treadmill. One cross trainer and the other 3 were cycling machines.

Cabin Review

Stateroom with Window

I have actually forgotten my cabin no. but it was one deck below...in the middle of the boat.

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