Scenic Pearl Review

4.5 / 5.0
116 reviews

Great Service, Everything else Average or Poor

Review for Europe River Cruise on Scenic Pearl
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LaBubba
2-5 Cruises • Age 60s

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Cabin
Value for Money
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Service

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Sail Date: Apr 2018

Let me just say that the service on our ship was outstanding. Most everything else wasn't. We could have missed our transport to the ship had we not brought our luggage down early where we were told a different time for transport than previously.

There was not great coordination between excursion debarkation time and food service. For instance coffee service did not begin until 6:30 am with an 8 am tour. For the women on our tour we found this was not adequate time to get showered and dressed, eat breakfast and be ready to leave. And some excursions returned at midnight with breakfast closing at 9:30 am.

Water was only served by the glass, except for excursions. There was no water that could be carried around easily onboard. And the bar personnel was stingy with ice unless you specifically asked for a lot.

Response from FionaB, The Scenic Team

Dear LaBubba, Thank you for your review. It's wonderful to hear you found the service on Scenic Pearl outstanding, but felt that everything else was not. In terms of your dining experience,...

Cabin Review

The cabin was small. It would have been nicer if the balcony were actually part of the room to give an inside seating area (the AC cut off when the door was open).

Port Reviews

Bamberg

Beautiful. The city was amazingly clean.

Regensburg

Charles made this city so memorable.

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