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Sun Princess Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
586 Reviews

First timer on Princess

Sun Princess Cruise Review by kezcountry

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Trip Details
  • Sail Date: Apr 2018
  • Destination: Australia & New Zealand
  • Cabin Type: Interior

Chose this cruise with sister in law for her 60th birthday. Can't fault the staff they were brilliant and dining waiters made our experience a very fun and memorable one which we looked forward to each evening. The night before disembarking was disappointing as things went wrong e.g. drinks charged to our account which shouldn't have been as we had drinks package. Reception staff were very good at trying to fix problem however it required going back to them 3 times. Sister in laws door card had to be replaced 4 times as it wouldn't open door. One photo staffer was extremely rude on formal photo night which we witnessed again later towards his own staff members on raffle draw. Were refused a coffee at Cafe as staff argued we didn't have a drinks package when we did. Theatre is far too small and requires lots of sitting around early in order to get seats for second show. Captains Circle event was disappointing. Much prefer P & O's approach where you walk in get given canapes and a drink and then line up to get photo with Captain. This event was just sitting in the Theatre hearing a couple of songs from the Princess singers and getting given a free drinks coupon as we left. Over way too quickly. Found the age demographic too old for our age group however in saying this found lots of very friendly people who would strike up a lovely conversation. Just too many wheelie walkers and wheelchairs for our liking. Entertainment staff definitely generated lots of fun throughout the cruise. Shows didn't go long enough - each one only half an hour. Darwin disembarking was horrendous and our tour Jumping Crocodiles very disappointing. Tour included a 1 hour croc tour on the river and a visit to the Humpty Doo Pub. Spent 1 hr at pub and arrived at croc tour at 5 pm, on water at 6 pm and told we were turning around at 6.30 pm. Got lovely sunset photos but that's not what we were there for. Saw 2 crocs on the bank that looked really disinterested as sun had gone down and tour should have been cancelled by ship as we were late getting off ship to begin with and then there were 4 big coaches that headed out there far too late. When heaps of people complained they denied we weren't on the river for 1 hour and preferred to listen to the videographer who said we were, instead of the passengers however all our cameras had the times on the photos as proof but they didn't want to know about it. Our stateroom however was fantastic. Shower was generous and bed was the most comfortable I have slept in on a cruise ship. Position was good as there were no noise problems however because our doors faced each other on a V angle our doorway entrance was quite tight fitting. Food was fantastic and lots off different varieties of places to eat e.g. the restaurants, Horizons Buffet or Terrace Grill. Would have no problem choosing the Princess line again however probably not the Sun as it is a very old ship.

kezcountry's Full Rating Summary
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Cabin Review

Cabin IA B416

Lots of great storage space and ample shower area. Bed was the best I have slept on from other cruises I have experienced. TV didn't always work. Lots of pixelated problems. Needs to be more than one powerpoint in cabins.

Port & Shore Excursion Reviews

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