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Venice and a canal boat experience was on our bucket list therefore choosing Italy gem tour fitted these two points. Having a trip with all inclusive costs was appealing especially when considering budget. All of the staff on board were amazing, exuded professional service and interactions at all times. They were happy to meet our needs and some went over and above to provide a specific and thoughtful service. There were interesting and a variety of excursion options offered. The guides provided by Uniworld were professional, knowledgable and aware of their group. It was appreciated that there was always a person at the end of the group ensuring no one was lost or left behind. However this was not always the case with the local guides. Dining on board was a pleasant experience, good food and drink, great service and helpful and friendly staff. We met people from different walks of life and enjoyed their company.

Our trip

River Countess Cruise Review by Rivertour

3 people found this helpful
Trip Details
Venice and a canal boat experience was on our bucket list therefore choosing Italy gem tour fitted these two points. Having a trip with all inclusive costs was appealing especially when considering budget. All of the staff on board were amazing, exuded professional service and interactions at all times. They were happy to meet our needs and some went over and above to provide a specific and thoughtful service. There were interesting and a variety of excursion options offered. The guides provided by Uniworld were professional, knowledgable and aware of their group. It was appreciated that there was always a person at the end of the group ensuring no one was lost or left behind. However this was not always the case with the local guides. Dining on board was a pleasant experience, good food and drink, great service and helpful and friendly staff. We met people from different walks of life and enjoyed their company.
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Cabin Review

Cabin 318
Very comfortable, good housekeeping, great view
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