This was my 3rd time cruising with an NCL been on the gem twice and this was our first and last time we cruised with the Escape. We chose this one because of the itinerary of being docked in Bermuda for 2 1/2 days. Although it’s much newer than the others we been on definitely nothing like the gem to crowded the majority of the staff were pretty miserable no interaction with the guests, elevators ran slow n crowded, the garden cafe food was horrible, the guest service employees weren’t helpful whatsoever, the entertainment was good especially the cruise director Alvin thank God for him, and the excursions were way to pricy but we found some things to do on our own for way cheaper. This cruise left my boyfriend n I never wanting to do another cruise again with them or even wanting to go back to Bermuda. We will stick to the Gem and go on an all inclusive vacation to a resort next time.