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MSC Poesia may 19th to may 26th embark in Venice. Well we got from the tiny Trevisa airport by taxi to a 2 star hotel in Mestre called Ariston. The taxi service was brilliant to hotel not so. Very old and run down in the middle of no where no restaurant. But sold bottles of champagne cheap. The same taxi service picked us up from hotel and dropped us right outside the cruise ship. It was ideal to get rid of luggage. MSC let us put cases on at 09.30am which was ideal. Then MSC offered us a water taxi to the centre of Venice this was a diasastre. No organisation looking for the MSC boat for over an hour. Anyway they finally got us to the grand canal. We decided not to do the usual gondola over priced trip we took a normal venice wooden motor launch taxi and asked the capitan for a 45 min tour which he did 4 of us 100 euro total. We saw a lot of Venice the tiny back waterways etc. People where taking fotos of us as the boat was so cool. A stroll down the water front a few souvenirs shops then back to the MSC transfer boat. Again we were in right place with many others. No MSC staff no boat. Absolute panic. All other cruises Costa Aena all were clearly marked. Any way a different boat turned up and we were on our way back to ship. Check in was a bit of a queue but once documents shown and foto taken we were off to the cabin. We are veteran cruisers with over 20 cruises made so we opt for a cheaper inside cabin and pay for drinks and spa packages. Our inside cabin 11020 was adequate for our needs. The over head bunks where always in the way getting in and out of bed. There was plenty of wardrobe hanging space and drawers. But no hooks in the cabin itself. The tv was difficult to operate as in slow to load or change channels. We had a spa package for whole cruise was cheap. The spa was a disappointment just two steam rooms, two saunas and 3 hot tubs. The saunas had no outside windows so depressing. Buffet omg nightmare are we the only family who goes in gets a table two guard the table two go get food when back the other two go. The others seem to wander aimlessly around with overflowing plates and no seats. There was enough choice but the quality just was not there. MSC should make a rule to walk to the right only. The ship would flow a lot better especially when you are in the buffet . Our tips tell the waiter in advance your drinks for next day. For example the drinks packages only allow a glass of red wine. If you tell staff you will be drinking red he will leave a bottle and charge you 4 or 5 glasses on your card. If you are really hungry order two starters a main and two desserts. Don’t try to change the menu it is as it comes. The MSC poesia was kept clean and tidy at all times. It is quicker to order drinks from a waitress than direct from bar. Double up as it is difficult to get drunk as it takes so long to get served. You need to drink 3 cocktails a day to get you monies worth. We drank on average 12 drinks from bar or soft drinks. So we deffo got our monies worth. The main shows where below average for a cruise ship but I must say The dancers where excellent and the singer’s not so. You can take a drink in with you but beware there is no where to put it so you end up holding it for an hour. The entertainment in the various lounges was very repetitive but passable just. Customer service desk was a joke we reported a problem at the desk on the first day nothing was written down therefore I spent the whole cruise with no bedside lamp nor no safe. There is no incentive for the staff to be nice. We did not get to vote on our favourite waiters. The swimming pool area was dominated with orange towels sitting on sunbed with no human owners to be seen as they where all in the buffet. On the positive side we could always buy a drink in a full bar and take it to a closed bar and just sit in peace and quiet.

Our May Family Holiday on MSC Poesia

MSC Poesia Cruise Review by ELBOSS

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Trip Details
MSC Poesia may 19th to may 26th embark in Venice. Well we got from the tiny Trevisa airport by taxi to a 2 star hotel in Mestre called Ariston. The taxi service was brilliant to hotel not so. Very old and run down in the middle of no where no restaurant. But sold bottles of champagne cheap. The same taxi service picked us up from hotel and dropped us right outside the cruise ship. It was ideal to get rid of luggage. MSC let us put cases on at 09.30am which was ideal. Then MSC offered us a water taxi to the centre of Venice this was a diasastre. No organisation looking for the MSC boat for over an hour. Anyway they finally got us to the grand canal. We decided not to do the usual gondola over priced trip we took a normal venice wooden motor launch taxi and asked the capitan for a 45 min tour which he did 4 of us 100 euro total. We saw a lot of Venice the tiny back waterways etc. People where taking fotos of us as the boat was so cool. A stroll down the water front a few souvenirs shops then back to the MSC transfer boat. Again we were in right place with many others. No MSC staff no boat. Absolute panic. All other cruises Costa Aena all were clearly marked. Any way a different boat turned up and we were on our way back to ship. Check in was a bit of a queue but once documents shown and foto taken we were off to the cabin. We are veteran cruisers with over 20 cruises made so we opt for a cheaper inside cabin and pay for drinks and spa packages. Our inside cabin 11020 was adequate for our needs. The over head bunks where always in the way getting in and out of bed. There was plenty of wardrobe hanging space and drawers. But no hooks in the cabin itself. The tv was difficult to operate as in slow to load or change channels.

We had a spa package for whole cruise was cheap. The spa was a disappointment just two steam rooms, two saunas and 3 hot tubs. The saunas had no outside windows so depressing.

Buffet omg nightmare are we the only family who goes in gets a table two guard the table two go get food when back the other two go. The others seem to wander aimlessly around with overflowing plates and no seats. There was enough choice but the quality just was not there.

MSC should make a rule to walk to the right only. The ship would flow a lot better especially when you are in the buffet .

Our tips tell the waiter in advance your drinks for next day. For example the drinks packages only allow a glass of red wine. If you tell staff you will be drinking red he will leave a bottle and charge you 4 or 5 glasses on your card. If you are really hungry order two starters a main and two desserts. Don’t try to change the menu it is as it comes.

The MSC poesia was kept clean and tidy at all times. It is quicker to order drinks from a waitress than direct from bar. Double up as it is difficult to get drunk as it takes so long to get served. You need to drink 3 cocktails a day to get you monies worth. We drank on average 12 drinks from bar or soft drinks. So we deffo got our monies worth.

The main shows where below average for a cruise ship but I must say The dancers where excellent and the singer’s not so. You can take a drink in with you but beware there is no where to put it so you end up holding it for an hour.

The entertainment in the various lounges was very repetitive but passable just.

Customer service desk was a joke we reported a problem at the desk on the first day nothing was written down therefore I spent the whole cruise with no bedside lamp nor no safe.

There is no incentive for the staff to be nice. We did not get to vote on our favourite waiters. The swimming pool area was dominated with orange towels sitting on sunbed with no human owners to be seen as they where all in the buffet.

On the positive side we could always buy a drink in a full bar and take it to a closed bar and just sit in peace and quiet.
ELBOSS’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 16+
Service
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Cabin Review

Cabin 11020
Our inside cabin 11020 was adequate for our needs. The over head bunks where always in the way getting in and out of bed. There was plenty of wardrobe hanging space and drawers. But no hooks in the cabin itself. The tv was difficult to operate as in slow to load or change channels.
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Port & Shore Excursion Reviews

  • Acropolis
    Athens. The Acropolis 185 steps of pure hell pushed and shoved by Chinese people. The sun was torture. The stones were slippy. We were here 8 years ago. In 8 years nothing has changed. It was a better stroll down the steps through the shopping area very expensive full of gypsies selling stuff did not feel safe in Athens.
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  • Alberobello Walking Tour
    Bari Italy went on a tour to visit a town of round stone houses. All very nice. Felt safe here visited many tourist shops. Yes would visit Bari again.
    View All 12 Alberobello Walking Tour Reviews
  • Walking Tour
    Dubrovnik the jewel in the crown. Quick walk or taxi to the town centre the old town in its walls is very scenic. Felt safe here nice place visited lots of shops. Free shuttle bus back to ship.
    View All 55 Walking Tour Reviews
  • Windmills Walking Tour
    Mykonas no need for a tour. Straight off the ship on to water taxi to main village. Just walk the streets and see the views. Keep an eye on time at all times. We felt nice and safe there.
    View All 12 Windmills Walking Tour Reviews
  • Sarande
    Albania Saranda omg what a dump. Ex communist country trying to catch up with the rest of the world but will always be held back by the 50% Muslim population. Trying to open up to the west but has a long long way to go. Nearly got mugged by gypsy women did not feel safe at all. Never visited one tourist shop out of fear.
    View All 36 Sarande Cruise Port Reviews
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  • Venice
    Then MSC offered us a water taxi to the centre of Venice this was a diasastre. No organisation looking for the MSC boat for over an hour. Anyway they finally got us to the grand canal. We decided not to do the usual gondola over priced trip we took a normal venice wooden motor launch taxi and asked the capitan for a 45 min tour which he did 4 of us 100 euro total. We saw a lot of Venice the tiny back waterways etc. People where taking fotos of us as the boat was so cool. A stroll down the water front a few souvenirs shops then back to the MSC transfer boat. Again we were in right place with many others. No MSC staff no boat. Absolute panic. All other cruises Costa Aena all were clearly marked. Any way a different boat turned up and we were on our way back to ship. Check in was a bit of a queue but once documents shown and foto taken we were off to the cabin. We are veteran cruisers
    View All 1,413 Venice Cruise Port Reviews
    View Cruise Critic's Venice Cruise Port Review