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We wanted to revisit prague and places along the river There were several ports new to us We had never been to Paris so we added pre and post cruise packages The hotel in Prague was a huge disappointment first we were never informed there would be a shuttle we planned to use the metro since we had no way to walk to the old town are ..Back to the hotel was a bit worn and only a couple options for dinner The river cruise seldom docked were they said we would ..we spent way too much time being bussed places We chose to purchase the Versailles side trip When we arrived we had to wait 45 min in the heat while the tour guides tried to rectify the wrong purchase dates on the tickets ,causing us to miss seeing more than a glance at the gardens ,We were beyond words of disappointment The entire river part of the trip we had no internet as promised .The desk staff were less than forthcoming telling us the first 3 days oh we will have it tomorrow all the while knowing it was never going happen Since this was a service we expected to be able to use i needed to be in contact with sick family members IF you advertise a service then you should have had your provider board the ship during the first docking port to repair oh well is not an option Makes me wonder what else they take so lightly I might add this is our 3rd river cruise with Viking and also one ocean cruise We did not depart this trip with a very happy feeling Definitely the standard we were expecting

No internet ....destroyed the Versailles side trip

Viking Alsvin Cruise Review by kimtroup

4 people found this helpful
Trip Details
We wanted to revisit prague and places along the river There were several ports new to us We had never been to Paris so we added pre and post cruise packages The hotel in Prague was a huge disappointment first we were never informed there would be a shuttle we planned to use the metro since we had no way to walk to the old town are ..Back to the hotel was a bit worn and only a couple options for dinner The river cruise seldom docked were they said we would ..we spent way too much time being bussed places We chose to purchase the Versailles side trip When we arrived we had to wait 45 min in the heat while the tour guides tried to rectify the wrong purchase dates on the tickets ,causing us to miss seeing more than a glance at the gardens ,We were beyond words of disappointment The entire river part of the trip we had no internet as promised .The desk staff were less than forthcoming telling us the first 3 days oh we will have it tomorrow all the while knowing it was never going happen Since this was a service we expected to be able to use i needed to be in contact with sick family members IF you advertise a service then you should have had your provider board the ship during the first docking port to repair oh well is not an option Makes me wonder what else they take so lightly I might add this is our 3rd river cruise with Viking and also one ocean cruise We did not depart this trip with a very happy feeling Definitely the standard we were expecting
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Cabin Review

Cabin 110
We actually loved this cabin It had a panoramic window up high and a huge shelf like space to place your extras ..ie purse, backpack, umbrella and purchases Plenty of light and storage
  Viking Alsvin Deck Plans

Port & Shore Excursion Reviews

  • Versailles
    Person in charge of purchasing tour tickets booked the wrong date The group of 50 waited 45 min while the guides and tickets takers argued over whether we would get in that day It was beastly hot We never saw the gardens as our town was cut short.Disgusted
    View All 53 Versailles Reviews