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Carnival Horizon Review

4.0 / 5.0
Editor Rating
416 reviews

Ship unable to handle 4000 passengers

Review for Carnival Horizon to Transatlantic
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10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2018
Cabin: Interior

ELEVATORS - You can’t just jump on an elevator because there are no buttons inside to select your floor. You must select a floor BEFORE entering, so 2 elevators arrive, you miss them both while programing your desired floor, or even worse, a passenger holds the door, but the elevator simply won’t take the command because the elevator has arrived, huh? and you wait forever for the next elevator. They are more labor intensive, have longer waits because normally, people changing their mind about taking the elevator isn’t a problem because they never actually enter the elevator (to select a floor); with this system, the floor is selected before entering so the elevator stops at every floor where passengers gave up on the elevator or made an entry mistake. There’s no display to show where the elevator is (if you have an idea of wait time, it makes the wait seem shorter). A couple of the elevator selection panels have broken down already. What a stupid system! On the positive side, it’s a good incentive to use the stairs.

EMBARKATION didn’t start until 12:15 pm. Most hotel check out is by 10 am so naturally people head to the pier. Just less than 70% of the passengers were Diamond/Platinum/Suites/Faster-To-the-Fun payers, so the majority stood in a “priority” line that SLOWLY snaked around the waiting area (after waiting that hour or two beforehand). Only sporadically were passengers double checked if they were indeed “priority”.

EVEN WORSE, once on board, there was a huge line to get on the elevators, which were far in the distance. Everywhere else was cordoned off except the stairs. Two main reasons for the elevator line.

Cabin Review


Cabin 4C

The safe is not wide enough to hold a laptop! The cabin steward asked us if we’d like the cabin serviced once a day or twice (compelling us to say once). Bathroom sink AND floor are blue (as in back-in-the-1970s blue, making it seem as though it was ready for refurbishing. No tiles, just blue lino, lined to the shape of tiles; cream vinyl walls in the shower. The shower is curtained, ugh, and on this new ship was turning brown at the bottom already. Toilet flushing on newer ships have been getting quieter, but not on this ship. You will need to bring along hair conditioner since there is none, and maybe shampoo since what’s offered isn’t so great. My 2nd floor inside cabin bathroom (we booked last minute) isn’t an economy model. On a “cabin crawl” I noticed every grade of cabin (with the exception of the grand suite) had the exact same bathroom as mine. As I began to pay more attention, I realize overall, this is actually an economy ship.

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