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Golden Princess Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,451 Reviews

D732 nightmare

Golden Princess Cruise Review by Rodtears

11 people found this helpful
Trip Details
  • Sail Date: Apr 2018
  • Destination: Asia
  • Cabin Type: Mini-Suite with Balcony

This was supposed to be the cruise of a lifetime for me and my wife. It was our 30 year anniversary and we couldn't have been more exciting. We boarded in Yokahama Japan looking forward to our mini-suite, Queen bed and all the comforts of Princess Cruises. We arrived at our room D732 and excitedly entered only to be surprised by a room that looked much smaller than advertised with twin beds, no bathtub, 22inch TV screen facing beds! What happen to our Queen bed, bathtub and greeting Champaign, Fruit and Chocolate? I knew there was a mistake and promptly informed our stateroom attendant who promised to return with a supervisor, which didn't happen for over 2 hours. I finally when to the front desk to explain the.mistake, we booked a mini suite. We were told that they were very sorry but the ship was full. There was no way we were going to take a 23 day (anniversary) cruise sleeping in separate beds, no tub in a handicapped room! We ask if we could disembark, cancel the cruise, we we're told that it was too late and that they would I've us a.s.a.p. whatever that means! every day for the next week I went to the front desk hoping for Golden Princess help us. When they finally sent someone to our room, it was with the idea to put our 2 twin beds together. We would have been ok with that but we were told that it can't be done because the beds would block the balcony! So D732 is not a mini-suite not capable of queen bed configeration. So we prayed and waited....

We also noticed (after a couple days) that we were very cold. We realized that the balcony door was sliding open letting cold air in. We reported it right away. A fix it guy came but informed us that he could not fix it because they didn't have that needed parts. It took 2 weeks before the problem was (not fixed-term rigged) addressed. During that same time that we were cold, sleeping in different beds we noticed that the heater in the room did not work, which we reported right away. The response was to.give us ”extra” blankets until they could fix the problem... Which they did 12 days into a 23 sat cruise. So, you can imagine the anxiety, stress and depression we we're dealing with. On top of all that, my wife when to use the toilet and found it was not working. I had had enough and stormed to the front desk but this time there was a ton of people in line ahead of me complaining that there bathrooms weren't working. We were ask.to use the public bathrooms until they got it fixed.

The ship is old and decapitated and should be dry docked for.good! .I talked with.many of the understaffed crew who down to the last one started that they are having more problems now with the ship than they ever have.

Buyers beware: Anyway so back to D732. If you go right now to Princess Cruises .com and look up there state rooms, you can type the number of a room and pictures will come up to give you an idea of what the room looks like. When you type in D732 a picture of a gorgeous room comes up with a glowing duscription.... If you go a little further you will notice a ”more information” button. If you go here... several layers down you will find out that nothing previously started pertains to this room... Though they book it as a ”queen mini-suite” it is not. Princess should be ashamed of using these methods to deceive people.

I can not even begin to describe all the troubles, hardships and suffering we dealt with in D732 but even the crew of this ship say that this room should not be used.

Our 30-anniversary Golden Prencess cruise nightmare. I would not wish it on my enemies. I hope that no one has to go through this suffering for 23 days on any cruise but you have.been warned. Stay away from the Golden Princess it is an old ship.


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Cabin Review

Mini-Suite with Balcony
Cabin MD D732

This was supposed to be the cruise of a lifetime for me and my wife. It was our 30 year anniversary and we couldn't have been more exciting. We boarded in Yokahama Japan looking forward to our mini-suite, Queen bed and all the comforts of Princess Cruises. We arrived at our room D732 and excitedly entered only to be surprised by a room that looked much smaller than advertised with twin beds, no bathtub, 22inch TV screen facing beds! What happen to our Queen bed, bathtub and greeting Champaign, Fruit and Chocolate? I knew there was a mistake and promptly informed our stateroom attendant who promised to return with a supervisor, which didn't happen for over 2 hours. I finally when to the front desk to explain the.mistake, we booked a mini suite. We were told that they were very sorry but the ship was full. There was no way we were going to take a 23 day (anniversary) cruise sleeping in separate beds, no tub in a handicapped room! We ask if we could disembark, cancel the cruise, we we're told that it was too late and that they would I've us a.s.a.p. whatever that means! every day for the next week I went to the front desk hoping for Golden Princess help us. When they finally sent someone to our room, it was with the idea to put our 2 twin beds together. We would have been ok with that but we were told that it can't be done because the beds would block the balcony! So D732 is not a mini-suite not capable of queen bed configeration. So we prayed and waited....

We also noticed (after a couple days) that we were very cold. We realized that the balcony door was sliding open letting cold air in. We reported it right away. A fix it guy came but informed us that he could not fix it because they didn't have that needed parts. It took 2 weeks before the problem was (not fixed-term rigged) addressed. During that same time that we were cold, sleeping in different beds we noticed that the heater in the room did not work, which we reported right away. The response was to.give us ”extra” blankets until they could fix the problem... Which they did 12 days into a 23 sat cruise. So, you can imagine the anxiety, stress and depression we we're dealing with. On top of all that, my wife when to use the toilet and found it was not working. I had had enough and stormed to the front desk but this time there was a ton of people in line ahead of me complaining that there bathrooms weren't working. We were ask.to use the public bathrooms until they got it fixed.

The ship is old and decapitated and should be dry docked for.good! .I talked with.many of the understaffed crew who down to the last one started that they are having more problems now with the ship than they ever have.

Buyers beware: Anyway so back to D732. If you go right now to Princess Cruises .com and look up there state rooms, you can type the number of a room and pictures will come up to give you an idea of what the room looks like. When you type in D732 a picture of a gorgeous room comes up with a glowing duscription.... If you go a little further you will notice a ”more information” button. If you go here... several layers down you will find out that nothing previously started pertains to this room... Though they book it as a ”queen mini-suite” it is not. Princess should be ashamed of using these methods to deceive people.

I can not even begin to describe all the troubles, hardships and suffering we dealt with in D732 but even the crew of this ship say that this room should not be used.

Our 30-anniversary Golden Prencess cruise nightmare. I would not wish it on my enemies. I hope that no one has to go through this suffering for 23 days on any cruise but you have.been warned. Stay away from the Golden Princess it is an old ship.


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Rodtears
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