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We chose this company as we hoped to get everything at level 5*. But unfortunately, our hopes were not realized. In the future, we are unlikely to choose a cruise with this company. Pros: the ship is new, beautiful, and comfortable. The cabins are spacious. Staff is well prepared. Cleaning of cabins and service in the main dining room at the proper level. Odds: It takes a lot of time to wait for elevators; the choice of dishes in the main dining room is quite poor. The Cruise director's work corresponds to the ship level 2*, but not 5*. There was our 9th cruise and worse entertainment than here anywhere else was. Poorly organized transfers. The first time we faced the fact that all transfers have to be paid. The excursion to the Florence with the boat was organized badly. It does not correspond to the description in the brochure.

A generalized impression

Celebrity Reflection Cruise Review by Edwkant

5 people found this helpful
Trip Details
We chose this company as we hoped to get everything at level 5*. But unfortunately, our hopes were not realized. In the future, we are unlikely to choose a cruise with this company.

Pros: the ship is new, beautiful, and comfortable. The cabins are spacious. Staff is well prepared. Cleaning of cabins and service in the main dining room at the proper level.

Odds: It takes a lot of time to wait for elevators; the choice of dishes in the main dining room is quite poor. The Cruise director's work corresponds to the ship level 2*, but not 5*. There was our 9th cruise and worse entertainment than here anywhere else was. Poorly organized transfers. The first time we faced the fact that all transfers have to be paid. The excursion to the Florence with the boat was organized badly. It does not correspond to the description in the brochure.
Edwkant’s Full Rating Summary
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