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We have been cruising about 40 times or. Many cruise lines, many ships. With the Holland America Line more that 100 days. Our last cruise with the Rotterdam during the holidays was memorable, unfortunately not in a positive way. Many problems were already mentioned here, and we encountered them too. My biggest problem is that the total experience when cruising with the HAL is deteriorating, your by year. They are small things but they add up, year by year. No entertainment in the dining room, we used to have live music, during the holidays at least. Could be piano or violins and it gave a nice atmosphere. No entertainment in the crows nest. The DJ is a joke. He is just sitting there, playing a tape. We had 2 kids with us, teenagers and the had nothing to do in the evening. After midnight, the DJ just left. There was hardly any holiday decoration on the ship. No holiday atmosphere was tried to create. Just another cruise. Than the itinerary. On paper looked good. In practice it was bad. HAL is choosing new ports, without descent facilities. In my opinion because for the cheap harbour dues. At one time we were docked next to a ship loading facility for coal. It looked awful and it was dusty. In other places you were in the middle of no where, while there was also a docking facility nearby, right in the town. Cheap thinking again. The biggest disappointment is that there is no pool anymore on the aft. It means there is no outside pool anymore. On many occasions, even when the weather is nice, the roof of the pool at midship is partly closed. Also the space on deck has been dramatically reduces because of this "improvement". And you know, HAL has ordered to refurbish many mores hips like this. We will never cruise with HAL again. Think twice before you book.

HAL Never Again

Rotterdam Cruise Review by dutch-cruiser

1 person found this helpful
Trip Details
We have been cruising about 40 times or. Many cruise lines, many ships. With the Holland America Line more that 100 days. Our last cruise with the Rotterdam during the holidays was memorable, unfortunately not in a positive way. Many problems were already mentioned here, and we encountered them too. My biggest problem is that the total experience when cruising with the HAL is deteriorating, your by year. They are small things but they add up, year by year. No entertainment in the dining room, we used to have live music, during the holidays at least. Could be piano or violins and it gave a nice atmosphere. No entertainment in the crows nest. The DJ is a joke. He is just sitting there, playing a tape. We had 2 kids with us, teenagers and the had nothing to do in the evening. After midnight, the DJ just left. There was hardly any holiday decoration on the ship. No holiday atmosphere was tried to create. Just another cruise. Than the itinerary. On paper looked good. In practice it was bad. HAL is choosing new ports, without descent facilities. In my opinion because for the cheap harbour dues. At one time we were docked next to a ship loading facility for coal. It looked awful and it was dusty. In other places you were in the middle of no where, while there was also a docking facility nearby, right in the town. Cheap thinking again.
The biggest disappointment is that there is no pool anymore on the aft. It means there is no outside pool anymore. On many occasions, even when the weather is nice, the roof of the pool at midship is partly closed. Also the space on deck has been dramatically reduces because of this "improvement".
And you know, HAL has ordered to refurbish many mores hips like this.
We will never cruise with HAL again.
Think twice before you book.
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